Mitch Smith Chevrolet
Cullman, AL
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 25 reviews
everything went fast & easy. ..i just dealt with the salesman(Samuel Tucker) & the contract lady...it was good.. ..i just dealt with the salesman(Samuel Tucker) & the contract lady...it was good.. More
All the problems were addressed and my car was returned in a timely manner Great service in a timely manner Great service More
Jim and Mitch Smith employees were very professional, friendly and helpful in making the car buying experience easy and quick. friendly and helpful in making the car buying experience easy and quick. More
Excellent experience! ! All repairs made according to my expectations. Everyone was very helpful!!!! No problem ! All repairs made according to my expectations. Everyone was very helpful!!!! No problem More
GREAT PLACE! ! WILL BE BACK , DAVID HINES IS ALWAYS HONEST WITH ME AND WILL CONTINUE TO USE HIM ! WILL BE BACK , DAVID HINES IS ALWAYS HONEST WITH ME AND WILL CONTINUE TO USE HIM More
Everything thing was good. People were courteous and truck was ready in a couple of hrs of my appt People were courteous and truck was ready in a couple of hrs of my appt More
Very very bad customer service. We found a vehicle we wanted for our upcoming family and went in to talk to a salesman. Billy Hulsey was the salesman. We sat down to put in an appli We found a vehicle we wanted for our upcoming family and went in to talk to a salesman. Billy Hulsey was the salesman. We sat down to put in an application and he basically told us we were broke and weren’t going to get anything. He never pulled our credit and would not even let us put in an application! He then proceeded to lecture us & talk down to us like we were children. We left there and went to Heath Attaway and got approved right away and drove an amazing car home that same day! It all worked out for us…but save yourself time and DO NOT go here. After talking with people around Cullman about our experience, we heard more bad things about Billy. Mitch Smith should really reevaluate their customer service standards. More
Never heard back regarding my inquiry. Not sure what is needed these days to get a dealership to respond to customers! Not sure what is needed these days to get a dealership to respond to customers! More
I don’t have a problem with the salesman , my complaint is in service. You need a technician that knows about the electrical problems in trucks. My husbands truck has been taken twice with electrical probl is in service. You need a technician that knows about the electrical problems in trucks. My husbands truck has been taken twice with electrical problems with lights messing up and trailer break messed up. Transmission has acted up but can’t find the problem. It’s been there two weeks and never moved out of the parking lot , he called them they said oh we couldn’t find anything wrong with it. It’s only got a few months warranty left . So we’re screwed when it runs out. We have bought 4 vehicles from here but never will again. This is ridiculous, I won’t ever recommend anyone to use this service department again! More