O'Brien Ford Shelbyville
Shelbyville, KY
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18 Reviews of O'Brien Ford Shelbyville
Was lied to, was told truck had no problems at all. Told oil was changed and was not showed 8% remaining and the salesman just reset indicator. Check engine light was on kept for 3 hours while doing pa Told oil was changed and was not showed 8% remaining and the salesman just reset indicator. Check engine light was on kept for 3 hours while doing paperwork and was told it needed gas, (lie). Paper in window says it had 2000 mile limited warranty but they took it out the truck when resetting computer and now they can't tell me whats covered by the warranty because 2 days after having it my mechanic says the sway bar bushings and sway bar links needed to be replaced. My advice to buyers would be to bring your own mechanic and not trust a word they say. They was friendly and all but obvious now they will say anything to get a sale. More
The make and model I wanted was on lot. Quickly allowed test drive. Salesman was knowledgeable. Trade in values were a little low. Dealership well maintained. test drive. Salesman was knowledgeable. Trade in values were a little low. Dealership well maintained. More
Very friendly staff and easy to work with. No pressure. They found the truck I was looking for and I drove it off the lot the next day! It was in pristine condition and looked like a brand new vehicle fo They found the truck I was looking for and I drove it off the lot the next day! It was in pristine condition and looked like a brand new vehicle for a 2015 model! More
Friendly staff and great customer service. I never once felt intimidated or pressured. Todd and Jorge as well as the rest of the team were great to work with. I will buy from O'Brien Ford again. felt intimidated or pressured. Todd and Jorge as well as the rest of the team were great to work with. I will buy from O'Brien Ford again. More
Friendly Staff. Salesman doesn’t pressure you into buying anything he listens to what you want. Our salesman Chase Moore sold our family 3 vehicles and if we still have questions about one of them we can sti anything he listens to what you want. Our salesman Chase Moore sold our family 3 vehicles and if we still have questions about one of them we can still contact him and he will still go out of his way to get the information. That makes a difference between dealerships! We don’t just consider Chase as a salesman we consider him as a friend ❤️ More
Buy your Ford here Jorge and the O’Brien team are great folks to buy from! Had to go back for a defective USB port but they got me fixed up and able to sync my device to Jorge and the O’Brien team are great folks to buy from! Had to go back for a defective USB port but they got me fixed up and able to sync my device to my new car. Thank you guys so much! More