Phil Long Ford of Denver

I tend to be a very skeptical car buyer because I generally feel like car salesmen are the xxxx of the earth. Dealing with Phil Long Ford and especially Chuck Scavuzzo have made me completely rethink generally feel like car salesmen are the xxxx of the earth. Dealing with Phil Long Ford and especially Chuck Scavuzzo have made me completely rethink how I feel. I loved the fact that Chuck seemed to really want to find me the right car at the right price, and wasn't like most salesmen who just want to shove you in the car they can make the most money from. Chuck took his time and showed me all the options that were available to me. We looked at a few different cars and after each one, we talked about what I did and did not like about each one. I finally found the perfect car and I would recommend Chuck to everyone. I had a few questions after the sale and every time I called Chuck on his personal cell phone, he was always more that willing to help me. He told me to feel free to give everyone I referred that number as well. If you are looking for a car buying experience that you will remember for the right reasons, give Chuck a call at 303-909-3612. Thanks! More

I am very happy that I chose Phil Long Signature Store to do buy my car from. From the time that I spoke to the salesman extraordinaire (Chuck Scavuzzo)I knew I made the right decision. I called Phil Long do buy my car from. From the time that I spoke to the salesman extraordinaire (Chuck Scavuzzo)I knew I made the right decision. I called Phil Long to get some pricing information about one of their cars. Chuck answered the phone in a most extraordinary way. He said "Thank you for calling Phil Long, my name is Chuck and I can definitely help you". That kind of confidence put me at ease. Not only did Chuck give me the price of the car that I was considering, along with 4 others, but he also gave me some other vehicles to consider. Once I showed up for my appointment, I felt comfortable. The manager Todd greeted me at the door and walked me to Chuck's desk. From there on, I only had to decide which car I wanted. Chuck showed me 3 or 4 different ways to finance a car even with $0 downpayment and long term financing. I felt absolutely no pressure. That was a relief. I have always felt that the car salesman was simply out to make a commision and had no regard for me. He proved my wrong. I asked him for about 5 of his cards to give to my friends and family. I will always buy a car from Chuck and you should too. I have his phone number memorized 303-933-5582. If you want a great experience give Chuck a call. More

My wife and I just had an exceptional buying experience with Steve Johnson at Phil Long Ford. We were interested in a 2011 Expedition which Steve had waiting for us when we arrived at the lot (we had made with Steve Johnson at Phil Long Ford. We were interested in a 2011 Expedition which Steve had waiting for us when we arrived at the lot (we had made the appointment in the morning and arrived just after noon). Although this particular Expedition had equipment on it we were not interested in, Steve and his team quickly found another Expedition that better met our needs and had it moved up from their lot in the Springs. The negotiation was easy and I believe we struck a deal that was fair for both parties. We did trade-in a vehicle and took advantage of a couple of the Ford incentives. Steve presented several financing scenarios and never pressured us to make a decision. He answered our many questions without conveying inpatients or treated us like "rookie" car buyers. Once the deal was struck, Steve worked quickly to gather our pertinent information for the financing and even brought our daughters a chocolate bar and water while they waited for Mom and Dad to conclude our business. Since it was going to take some time to get our new car ready, Steve lent us a car so we could grad some dinner. Patrick in the Finance Office was efficient with our time - explaining the extended warranty options, add-on products for our new car, and also was patient with answering our questions. Patrick never pressured us to buy the additional services or products and handled our denial without a fuss. When we got back from dinner, our new 2011 Expedition Limited was parked in front of the store nicely cleaned and ready for us to take home. This is my wife's car and she couldn't be happier because of the how we were treated at Phil Long Ford. I highly recommend Steve Johnson and the team at Phil Long Ford - I have no reservation about this experience and can honestly state that Steve has earned by business for future car purchases. More

Old school auto buying requires serious and contentious negotiating. Out with the old and in with the new no hassle method. USAA did the negotiating,, far better than I would have and then the dealer add negotiating. Out with the old and in with the new no hassle method. USAA did the negotiating,, far better than I would have and then the dealer added all the other benefits for which I was entitled, without my having to lord over their process. End result, I got what I wanted for a better price with NO hassles. It was a very pleasurable experience. More

MY TIME HERE WAS WITH ED AND DIANA , THE BEST TIME SPENT LOOKING FOR A GOOD CAR, I THOUGHT IT WAS GREAT HOW THEY SEEMED TO GO OUT OF THERE WAY TO HELP ME GET A LOAN THAT WOULD HELP ME GET MY CREDIT BACK ON LOOKING FOR A GOOD CAR, I THOUGHT IT WAS GREAT HOW THEY SEEMED TO GO OUT OF THERE WAY TO HELP ME GET A LOAN THAT WOULD HELP ME GET MY CREDIT BACK ON TRACK. I WOULD MOST DEFINETLY RECOMMEND THIS DEALERSHIP AND SALES PEOPLE TO MY FRIENDS AND FAMILY THEY REALLY LOOKED OUT FOR MEAND MADE ME FEEL REAL GOOD ABOUT BUYING A USED TRUCK THANK YOU . More

Outstanding organization, well prepared when we arrive in Denver to pick out vehicle, they even picked us up from the airport! Salesperson, finance and GM were top notch, we could not be happier with our ne Denver to pick out vehicle, they even picked us up from the airport! Salesperson, finance and GM were top notch, we could not be happier with our new Escape Hybrid. I recommend Phil Long Ford of Denver to anyone who wants a great experience buying a new vehicle. More

We were able to get a price negotiated, they could not get me decent financing so I got my own through my bank. My banker called me to share that the people at Phil Long kept calling him ceaselessly aski get me decent financing so I got my own through my bank. My banker called me to share that the people at Phil Long kept calling him ceaselessly asking for their check as if they had no conception of the need to actually close on a third-party loan. I financed through FirstBank so it's not like Phil Long was at risk. The Ukranian guy in finance was worthless. He told me he would fax over the purchase agreement to my bank, never did, and failed to give me a voucher for emissions. In addition, Cynthia knew that the vehicle I was looking at had been in an auto accident and failed to disclose that until I asked for the vehicle history report. They talk a good game at Phil Long, and Cynthia is "polite" but harassed the xxxx out of my bank. Even though they give free oil changes etc, I would never go back to Phil Long after the frustrations with the finance department. As a consumer, shop around and get the service you expect and deserve - companies need to earn business. More

The people of Phil long ford in Denver Co were extra helpful with all of our vehicle wants and needs of the new car purchase that we did. We were un happy the the car we had and wanted to get into a 4x4 helpful with all of our vehicle wants and needs of the new car purchase that we did. We were un happy the the car we had and wanted to get into a 4x4 SUV, Tim bottoms went out of his way to find out everything that we wanted in a new car and spent the time to locate what we wanted in it as well as spend the extra time explaning all the options we had prior to going to deal with Patrick in Finance. Patrick took the time that was needed to go over everthing and get us finaced with the loan structure that we wanted and the payments that we were happy with. Over all I would refer anyone that was looking for a vehicle to go and see Tim at Phil long to get the quaility and the vehicle and the knowledge that he brings with him. Patrick adds to this knowledge by knowing the needs of the banks and also the wants of his customers. this was as easy as I have ever had to purchase a vehicle, and we have bought more than our share thru the years. More

Great people...very easy to work with....have treated me fairly every time. This is probably the 5th ford product that I have purchased (escort) and absolutely love the vehicle. I will definitely be cont fairly every time. This is probably the 5th ford product that I have purchased (escort) and absolutely love the vehicle. I will definitely be contacting James when I buy my next vehicle.....My son also just purchased a car from James and was extremely happy! More

Everyone at Phil Long was so friendly and professional. They helped us find the car that would fit our needs and our budget without pressure. We were pleased at how fast they were with the paperwork and ve They helped us find the car that would fit our needs and our budget without pressure. We were pleased at how fast they were with the paperwork and very informative. We will definitely go back for our next car! More