Randy Curnow Buick GMC
Kansas City, KS
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Bogus EPA charges I had a check engine light on it ended up being a sensor in my steering wheel. The tech who did the work explained it well what the purpose of the sen I had a check engine light on it ended up being a sensor in my steering wheel. The tech who did the work explained it well what the purpose of the sensor was. Prior to the work being performed I asked how much? They said $391 without tax. I got the bill it was $454. I was charged an additional $25.87, I asked Josh what this charge was he said it was a hazmat fee charged by the EPA. I complained to Burrows that this was not in the work quote and I got my money back I also asked what this "Misc. charge was for, he went into a hazmat explanation. I had my doubts and called the EPA and they said they don't have dealerships and repair shops charge fees. I talked to the service manager after I talked to the EPA and asked about this misc charge. He started off about hazardous materials. I stopped him and advised him that I talked to a Mr. Brown at the local EPA office In KC. The service manager transitioned into the they have to maintain their equipment like the lifts that need lubes, greases, hydraulic fluids and degreasers, towels etc.. I then told him I had a steering wheel sensor replaced and a lift was not used and probably little to no degreasing required. He said they charge 10% up to $25 for this "hazmat fee." I assume that it produces extra profit. $25 dollars by alot of lubes, greases, hydraulic fluids, and degreasers More
Professional, fast and pleasant. Buying a car half way across the county and having not seen it in person was a little daunting, but Max, Josh and crew made it easy. The truck was as Buying a car half way across the county and having not seen it in person was a little daunting, but Max, Josh and crew made it easy. The truck was as described and they did the financing on the spot. They picked me up at the airport and filled the truck up for me with gas so I could hit the road. It was nice to see a family owned dealership that took pride in their work and paid extra attention to customer service. I would highly recommend them. More
Great experience everytime! My husband and I have purchased two cars at a time twice from this dealership and they've always put us in a better place. My husband and I have purchased two cars at a time twice from this dealership and they've always put us in a better place. More
Buyer The Sales Staff was helpful, knowledgeable and professional. They showed me all of the wonderful options available in my car and how to work them. I The Sales Staff was helpful, knowledgeable and professional. They showed me all of the wonderful options available in my car and how to work them. I love my new car! More
Best Experience Ever Always a great experience dealing with the employees at Randy Curnow! I had so much fun I had to do it again! This was my second car in 2 months!! T Always a great experience dealing with the employees at Randy Curnow! I had so much fun I had to do it again! This was my second car in 2 months!! Thanks so much guys! More
Fun Experience Working with Curnow was a fun experience. The staff made sure I was comfortable with my new vehicle and didn't rush me in to a quick transaction. I Working with Curnow was a fun experience. The staff made sure I was comfortable with my new vehicle and didn't rush me in to a quick transaction. I would recommend Randy Curnow to all my friends and family! More
An amazing experience, I've had such an amazing experience with this dealer, love the car they got me into all around awesome yayyyy for nice dealers yay I've had such an amazing experience with this dealer, love the car they got me into all around awesome yayyyy for nice dealers yay More
Josh found the right car Josh listened well to what we were looking to purchase and then worked to find the right car for us. He explained the delay in obtaining the car and Josh listened well to what we were looking to purchase and then worked to find the right car for us. He explained the delay in obtaining the car and all the paperwork involved. He made us feel like family with the coffee and popcorn. More
best price and service I totaled my car. I shopped 5 different car lots and stuck with Randy Curnow because of the friendly environment. The finance fully explained my warra I totaled my car. I shopped 5 different car lots and stuck with Randy Curnow because of the friendly environment. The finance fully explained my warranty on my 2015 encore. I am happy! More
My experience with the Randy Curnow Service Department was good overall. John was my service technician, and he was very friendly and professional. They got my headlight fixed pretty quickly and also di was good overall. John was my service technician, and he was very friendly and professional. They got my headlight fixed pretty quickly and also did a whole inspection on my car and recommended what I should do in the future. They also let me know how I can schedule service online and get special offers. More