Riverside Ford
Havelock, NC
Filter Reviews by Keyword
By Type
Showing 25 reviews
My experience with Riverside Ford was very pleasant, they were able to put into a new car minus the hassle if you’re in Tw greater Havelock were able to put into a new car minus the hassle if you’re in Tw greater Havelock More
I am really happy with my new Rav4! Albra Stokes was my salesman and he was very patient with me on deciding the right vehicle, and making sure that I was happy with my decision! I hi Albra Stokes was my salesman and he was very patient with me on deciding the right vehicle, and making sure that I was happy with my decision! I highly recommend Riverside Ford. More
they are the nicest group of gentleman my husband and myself every dealt with for a vehicle. I wish I would have waited and got something from them. I had just bought a new vehicle and that dealership myself every dealt with for a vehicle. I wish I would have waited and got something from them. I had just bought a new vehicle and that dealership has treated us so ugly and unfair. These guys were so polite and went over everything in such detail and even ordered my husband the second key and a insulation underpanel for the truck that was messed up at no charge. I feel a lot of there ways they treat customers is because they are older employees and no what is expected of them and they are respectful like old school which means a lot to both me and my husband. We both will tell others about are experience and spend the word for Riverside they really treated us with respect and fairness and went above and beyond to make the deal successful. Great Group of Guys !!! More
My phone call to the service department was wonderful. The person who answered was most polite and professional. He had me bring my car in, he looked at it and made an appointment for the next day. Howe The person who answered was most polite and professional. He had me bring my car in, he looked at it and made an appointment for the next day. However, he let me drop my car off the same day, and they looked at it that afternoon. One step fixed the problem so I could pick it up the next morning! They were great, even to the payment center. I would definitely recommend them for great service! More
Corey took my emergency and turned it into results. Prior to a family trip, my wife’s vehicle was hit and we were no longer able to travel with it. Due to upcoming weather I was in desperate need o Prior to a family trip, my wife’s vehicle was hit and we were no longer able to travel with it. Due to upcoming weather I was in desperate need of a bed cover to haul our luggage. He was able to get me one for my F-150 at a great price and installed in 2 days. Greatly appreciate the customer service and he absolutely saved the trip and a lot stress. Thanks again, Bob Phelan More
Albra and the whole riverside team were a pleasure to work with! They weren’t pushy at all, we told them exactly what we were looking for and what we wanted to pay and they made it happen! work with! They weren’t pushy at all, we told them exactly what we were looking for and what we wanted to pay and they made it happen! More
Long time customer and will continue to be. Even though I moved I prefer to only purchase from a dealership that continues to be its best. moved I prefer to only purchase from a dealership that continues to be its best. More
Great dealership. Professional, courteous, friendly. By far the best buying experience. Would definitely recommend using Riverside Ford. From the sales manager down, everyone works hard to take care of the far the best buying experience. Would definitely recommend using Riverside Ford. From the sales manager down, everyone works hard to take care of their customers. More