Back

Rocky Top Chrysler Jeep Dodge

Kodak, TN

2.0
30 Reviews

3315 Winfield Dunn Parkway

Kodak, TN

37764

Directions

Is this your dealership?

By Type

30 Reviews of Rocky Top Chrysler Jeep Dodge

March 27, 2024

2 weeks ago my service engine light came on, so I called and made an appt for today 3/26/2024. While I was on my way there they called and tried to get me to make another appointment cause they said they we More

by sbell
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Mgr and Nate
October 24, 2023

Rocky Top Jeep service department was good in the beginning of me taking my 2020 Jeep Wrangler there. They replaced the steering box and said that would fix my problem. After driving it for a little More

by B.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Triston
August 01, 2023

Well I wasn’t going to say anything and just never come back but since you asked, I had my van towed to rocky top 7/20 and was told they’d take a look at it the next morning 7/21. It wasn’t even looked at More

by Lgofourth
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Tristan
May 12, 2023

While driving from Louisville, KY to Charleston, SC I had an unusual and unexpected situation. My whole rear strut had completely come out of place which in result rubbed against my tire the whole time I was More

by B.antonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug, Dan, Kaden
April 25, 2023

If I could give no stars I would. On our second day of our vacation last week in Pigeon Forge, my front strap on my gas tank broke on my 2015 Dodge Ram 1500 truck. I had just filled m More

by Skip B.
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Triston??
February 19, 2022

This is he worst dealership I have dealt with in 40 years of buying vehicles. I went in to trade vehicles and we come up with a price and I told them I didn't need their financing that I would be using my mo More

by Business Owner 2008
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
General Manager Ryan...Finance Robert.
December 10, 2021

When my truck odometer turned 37,000 miles the check engine light came on. We took it in to have it checked and there was nothing wrong they just needed to update the computer. But they charged $175 More

by Dallas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
November 09, 2021

I am tourist 800 miles from home and a problem with my Pacifica put me in a real jam. This Chrysler dealer was very kind and was able to quickly diagnose the problem giving me the prompt attention I neede More

by Clover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica, John
October 10, 2021

Great experience we had a flat on my 1500 Ram while on vacation from Charleston SC they fixed my tire and mounted it back on my truck while we waited in their very nice waiting room and the did not charg More

by horneb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not get names - sorry
August 31, 2021

Buyer beware. Bought a new Jeep. They collected over $1400 in sales taxes ,tag, title and administrative fees. For this fee, they assured me I was paying all the sales taxes and they would handle filing More

by Ripped
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark, Donny
1