Romano Mazda
Syracuse, NY
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27 Reviews of Romano Mazda
Excellent service department. I have been coming here since I bought my first cx-5 in 2012. Nick and the rest of the staff always taking good care of me whenever my car needs wor I have been coming here since I bought my first cx-5 in 2012. Nick and the rest of the staff always taking good care of me whenever my car needs work done. I trust that they'll continue to provide an excellent service so my 2023 cx-5 will last as long as my first cx-5. More
Super job! Very fast in friendly. They found me a coupon to reduce the costs. Met the manager during my stay. Used the wireless to do my work and ate a snac Very fast in friendly. They found me a coupon to reduce the costs. Met the manager during my stay. Used the wireless to do my work and ate a snack. More
I was very pleased with the web service and how fast someone responded back to me and how fast I got an appointment to test drive a CX-5. The price was right for me. Customer service was excellent. someone responded back to me and how fast I got an appointment to test drive a CX-5. The price was right for me. Customer service was excellent. Nima pirouzi treated my husband and I with respect and told us everything we needed to know about the CX-5 Mazda. Romano Mazda showroom was very clean and well kept and very friendly. By far they beat every other dealers price for the Mazda CX-5. I am very pleased with my new ride and Pleased with Romano Mazda I am very pleased with Nima Pirouzi. More
I want to give a Shout Out to Mike in Service and my Sales Representative Nima. I brought my car in regarding a Low Oil Pressure concer. A part has to be ordered, so I was given a car to use until my Ma Sales Representative Nima. I brought my car in regarding a Low Oil Pressure concer. A part has to be ordered, so I was given a car to use until my Mazda is repaired. Amazing customer service. Thanks again Mike and Nima. Cheers Roseann from Liverpool More
Had a great experience with Cameron Steppe while purchasing a CX-50. He was extremely knowledgeable and very low key. He didn't try to push me toward anything I wasn't interested in or attempt to up purchasing a CX-50. He was extremely knowledgeable and very low key. He didn't try to push me toward anything I wasn't interested in or attempt to upsell me. We reached agreement on a purchase a few weeks before the vehicle actually arrived. He was great about staying in touch and leading me through the process. If you are considering a Mazda, ask for Cameron! More
Bought my third car from Maravic, she’s always been helpful and attentive. I love my 2022 CX-5, Romano mazda’s both sales and service departments always are helpful. Highly recommend! -EB helpful and attentive. I love my 2022 CX-5, Romano mazda’s both sales and service departments always are helpful. Highly recommend! -EB More
Excellent experience begins with a responsive sales team that listens and understands your expectations. Romano Mazda customer service experience exceeded my expectations. Specifically, as a repeat custome that listens and understands your expectations. Romano Mazda customer service experience exceeded my expectations. Specifically, as a repeat customer for nearly 2 decades, Sales Team member Nima Pirouzi delivers an exceptional sales experience. Every. Single. Time. More
Great Dealership - Purchased a 2021 Mazda 3 premium Hatchback. I absolutely love this vehicle! I've purchased many vehicles at Romano and can say that this vehicle is my best choice! I love this car! Hatchback. I absolutely love this vehicle! I've purchased many vehicles at Romano and can say that this vehicle is my best choice! I love this car! Mazda doesn't believe in cheap stuff. the leather interior is amazing, the engine is amazing, and has many great features. If you're looking to purchase a Mazda please stop by Romano Mazda, ask for Mike Salcido who's been my salesperson for many years. Steve the manager at Romano will work to give you the best deal. Although the car prices have spiked due to the pandemic, I paid a little more than usual but was satisfied with the trade-in value for my vehicle. Romano was able to find the exact car I was looking for that happens to be leaving the port and en route to Romano, as there aren't too many. I struck lucky with this one! Don't be hesitant, go and get yourself a Mazda! ZOOM ZOOM! More
Pleased with Ramano Mazda's efforts to sincerely reconcile misunderstandings. Steven, sales manager, spent hours patiently explaining and flexibly worked out a feasable deal with many in house extr reconcile misunderstandings. Steven, sales manager, spent hours patiently explaining and flexibly worked out a feasable deal with many in house extras. Marivic, sales rep, remained focussed, worked hard, and maintained professionalism throughout our three attempts and final purchase. Sean in Finance Department was friendly professiinal thorough patient. We appreciate the sincere effort to make things right and will continue to do business with Ramano Mazda. More