Rossi Chevrolet Buick GMC
Washington, NJ
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395 Reviews of Rossi Chevrolet Buick GMC
I gave these crooks one star because I could not give them zero stars. This is a corrupt dealership! They told my 72 year old mother in law that she needed new tires trying to scare her into thinking she them zero stars. This is a corrupt dealership! They told my 72 year old mother in law that she needed new tires trying to scare her into thinking she was going to have a blow out. Firstly, they are not tire experts. This disgraceful and totally unethical practice was easily exposed because the Michelin tires were still under warranty with less than 10k miles on them and were perfectly safe. We know this because we took the tires to a certified warranty shop, OK 4wd, who literally laughed and showed us the chart indicating what was and wasn’t safe in terms of tire condition. They said the tires were fine which made a lot of sense. I would never take any vehicle to these thieves, take the drive to Easton or Flemington. I’m an engineer and tend to challenge things that don’t make logical sense. These guys are absolute crooks, if you are elderly or don’t understand mechanics stay away!!!!! If you do understand, beware but their unethical measures should be pretty easy to identify. I’m actually amazed these guys are still in business, I’m guessing the founder’s kids are riding daddy’s coat tails and will probably sink the business before too long. More
I was very satisfied with the service that I received on my Corvette. All problems were resolved. Great communication with the service manager and the technician. my Corvette. All problems were resolved. Great communication with the service manager and the technician. More
This is the 3rd vehicle I have purchased from Rossi in the past 8 years . Mark Lutz and the entire staff are very professional, knowledgeable & informative. I appreciate how simple and timely the buying p the past 8 years . Mark Lutz and the entire staff are very professional, knowledgeable & informative. I appreciate how simple and timely the buying process is. I would recommend this dealership and Mark Lutz as well as Hayleigh & Amanda! Thanks Rossi for and excellent buying experience. More
Very good service team . Mark was very informative and helpful throughout the process. The technology team was also helpful in setting up my vehicle Mark was very informative and helpful throughout the process. The technology team was also helpful in setting up my vehicle More
This is my third time leasing with Rossi Chevrolet Buick GMC and this by far was the smoothest process yet. Eric was great to work with and made everything from easy from coming in to test drive vehicles to GMC and this by far was the smoothest process yet. Eric was great to work with and made everything from easy from coming in to test drive vehicles to taking home my new lease. Hayleigh and Amanda were super friendly and did great at going over paperwork and explaining the new technology in my car. Thank you everyone! More
The Rossi Chevrolet Buick GMC dealership is a friendly, do it right dealership that wants you to have a great experience. They make you feel like you’re part of their family. They also have terrific employ do it right dealership that wants you to have a great experience. They make you feel like you’re part of their family. They also have terrific employee retention, which says a lot about the dealership. More
Dan and Mike were great to work with. I appreciated the no pressure no haggling. They were very patient and provided options to get us to a payment we needed to be. Hayleigh was very g I appreciated the no pressure no haggling. They were very patient and provided options to get us to a payment we needed to be. Hayleigh was very good with me going over the features of the vehicle. The rest of the team members were excellent as well. It was just a great experience. Thanks to this team again. More
This dealership has horrible customer service. I was trying to buy a car from them and the salesman I was working with (Ken Beam) sold it out from under me and stated that he is sorry he couldn't I was trying to buy a car from them and the salesman I was working with (Ken Beam) sold it out from under me and stated that he is sorry he couldn't get back to me as he was too busy. I tried to put money down or even pay cash but he ignored me for 3 days. I then received rude emails from him after I called the sales manager because no one would return my calls or emails. This dealership doesn't care at all about their customers. I would never go here to buy a car. There are plenty of other dealers across the US. When I finally got ahold of a manager he stated he would call me back but never did. Just horrible.... More
This is at least my tenth purchase for Rossi dealership. Always a pleasure to work with the sales and management people. Always a clean environment and friendly stagg. Always a pleasure to work with the sales and management people. Always a clean environment and friendly stagg. More
Dan, Hayleigh, Amanda and the rest of the team had everything ready and made everything easy when purchasing our car. They made sure we were taken care of and were completely satisfied, and even follo everything ready and made everything easy when purchasing our car. They made sure we were taken care of and were completely satisfied, and even followed up days later to make sure we were enjoying our new vehicle. More