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Seguin Chevrolet

Seguin, TX

4.5
2,308 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 2,308 reviews

November 10, 2021

Buena atención alas personas muy buenas las instalaciones un trato bien 👍 buenas trocas. Buen intercambio More

by URIBECASTaneda Uriel
Customer Service
Recommend Dealer
Yes
Employees Worked With
Flor Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2021

Customer service was pretty good lady at the front desk attitude is for overall it was a good visit More

by SUZETTEBROWN473
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sissy and Sybil
Nov 11, 2021 -

Seguin Chevrolet responded

SUZETTEBROWN473, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Jeremy Sims, General Manager

November 10, 2021

I enjoyed. The courtesy of Seguin Chevrolet, they took care of my problem in a very professional manner. Thanks again, Joseph Barnwell. More

by Josephbarnwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie De Luna
Nov 11, 2021 -

Seguin Chevrolet responded

Hi, Josephbarnwell! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Jeremy Sims, General Manager

November 10, 2021

Service was great and prompt. We really like this place. Everyone is very friendly. With the drive. More

by RUBEN.DEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wiatrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Seguin Chevrolet responded

Hi, RUBEN.DEY! We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Jeremy Sims, General Manager

November 10, 2021

My experience could not have been better! Friendly, Fast, professional and affordable. The best of service! More

by knight.betty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m not sure who I worked with, but they all were so nice and helpful!
Nov 11, 2021 -

Seguin Chevrolet responded

Hi, knight.betty! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, Jeremy Sims, General Manager

November 10, 2021

Not a place you would want take your vehicle. Everytime you go there something happens where they either take to long or don't complete the job. More

by Perezjose27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nonr
Nov 22, 2021 -

Seguin Chevrolet responded

Perezjoze27, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

November 10, 2021

Still waiting for them to order a part I need. It's been three months and they keep telling me the same crap. More

by CALVINSAMUEL93
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maurice Lane
Nov 22, 2021 -

Seguin Chevrolet responded

CALVINSAMUEL93, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

Nov 22, 2021 -

CALVINSAMUEL93 responded

Never will come there again. Thanks

November 10, 2021

Was promised a an oil, filter change and top off DEF fluid as advertisement said, but did not receive. Upon picking up my vehicle I drove to nearest service station and filled up DEF tank as was needed. More

by JSMITH@AIRESMITH.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t see anyone I had done business with
Nov 22, 2021 -

Seguin Chevrolet responded

JSMITH@AIRESMITH.COM, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

November 10, 2021

The employees need to listen to the customers concerns. I felt like i was talking to the wall. More

by Tammielang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sissy
November 10, 2021

Not at all happy with the last oil change. 15 minute job. Didn't grease anything. My truck sat from when I got there at noon until 12:50 when I went and ask why it was just sitting there. Another lady behind More

by mgrantier50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck service dept., Devin Richardson
Nov 22, 2021 -

Seguin Chevrolet responded

mgrantier50, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

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