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South Shore MINI

Rockland, MA

Overview
Reviews
4.9
296 Reviews
Call Dealership (781) 347-5927
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1040 Hingham Street

Rockland, MA

02370

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Showing 296 reviews

April 04, 2024

Great diagnosis of the problem and fix of the car in a timely manner. Great job! More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Ryan Sullivan
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Apr 05, 2024 -

South Shore MINI responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 04, 2024

Impressed with the entire dealership Inventory is displayed beautifully. Waiting area is comfortable. Service department so considerate and efficient, especially Kevin Cowden, he will be my go More

by Bevhal42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cowden
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Apr 09, 2024 -

South Shore MINI responded

It's fantastic to hear that you had such a positive experience at the dealership! From the inventory presentation to the service department's efficiency and Kevin's helpfulness, it sounds like we took care of you. If there's anything else you need or any future maintenance needs, Kevin and the team will be there for you. Enjoy your vehicle, and thank you for sharing your feedback!

Helpful
March 30, 2024

The staff is so helpful, pleasant and professional. Kevin Cowden was especially great. I am thankful for his patience. He went above and beyond helping me I will never go back to Herb Chambers. More

by Diadey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cowden
Report | Print
Apr 04, 2024 -

South Shore MINI responded

It's fantastic to hear that you had a great experience and that Kevin provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
March 28, 2024

Bought my MINI from another dealer and brought it here for service. They were quickly able to figure out what was wrong and how to fix it. They were up front about pricing and kept me updated throughout More

by Erin D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Apr 04, 2024 -

South Shore MINI responded

Thank you for sharing your experience with us! We're glad that we could quickly diagnose and fix the issue with your MINI and that you appreciated our transparency with pricing and communication throughout the process. We look forward to serving you again in the future.

Helpful
March 26, 2024

Good communication. Great satisfaction from work delivered. Friendly and knowledgeable personal. My car was well taken care of. Thanks. Elsa More

by Decline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
G Derjani Alan Leahy
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Apr 03, 2024 -

South Shore MINI responded

Thank you for sharing your experience with us, Elsa. We're glad to hear that you had good communication, great satisfaction with the work delivered, and found our staff to be friendly and knowledgeable. Your car being well taken care of is our top priority.

Helpful
March 22, 2024

On time and no surprises. Could not ask for more. Even offered a loaner car. Perfect More

by kovner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan
Report | Print
Mar 23, 2024 -

South Shore MINI responded

We're pleased to hear that your service experience was on time with no surprises and that you were offered a loaner car. Thank you for choosing us!

Helpful
March 16, 2024

The dealership is very attractive, clean and welcoming. Easy to get to. The service area looks very welcoming and professional More

by stevem755
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Smith
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Mar 20, 2024 -

South Shore MINI responded

Thank you for the kind words Steve! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
March 09, 2024

Fantastic …. The best dealership that I have dealt with for service and knowledge and advise ! More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenin Cowden, Ryan Sullivan
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Mar 13, 2024 -

South Shore MINI responded

We are thrilled to hear that you had a fantastic experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
February 28, 2024

Appointment was readily available, the communication was clear, specific, and sent when they had set expectations. Work was done as stated and seems to have been fixed the first time. Would recommend. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan
Report | Print
Mar 02, 2024 -

South Shore MINI responded

We're delighted to hear that your experience with our service department was positive! Providing clear communication and efficient, effective repairs are top priorities for us. Safe travels, and we look forward to serving you again!

Helpful
February 26, 2024

Looking for a Mini, you must shop here. The facility is extremely nice and modern. They always have a great selection of cars. We went for a typical maintenance and inspection sticker. More

by Jamesvroomanrealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin , Ryan Sullivan
Report | Print
Feb 29, 2024 -

South Shore MINI responded

Thank you for sharing your positive experience at the Mini dealership! It's great to hear that you had a pleasant visit and that the facility, selection of cars, and service were all to your satisfaction. Kevin's attentive and informative assistance, along with the updates during the service, demonstrate our dealership's commitment to providing a classy and professional experience. We appreciate your feedback. Enjoy your Mini, and we look forward to serving you again in the future!

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