Sterling Kia

People there were awesome… all very helpful & informative. Cody Sonnier, salesperson guided me every step of the way. The finance person, the person that showed me how to navigate things in my ne informative. Cody Sonnier, salesperson guided me every step of the way. The finance person, the person that showed me how to navigate things in my new car was very patient with me & knowledgeable. More

Amazing experience! My salesman took the time to fine the vehicle I wanted. Purchase day was quick and easy! My salesman took the time to fine the vehicle I wanted. Purchase day was quick and easy! More

Accommodating Friendly Outstanding Above Helpful Kno wledgeable Neat Clean Wonderful Personality Choices Great Amazing Gracious Thankful wledgeable Neat Clean Wonderful Personality Choices Great Amazing Gracious Thankful More

They have good deals on their vehicles and the staff are all helpful and patient. all helpful and patient. More

I recently had the pleasure of purchasing a car from Kia Sterling on Johnston, and the experience was exceptional from start to finish. From the moment I walked in, I was greeted warmly by the staff. Kia Sterling on Johnston, and the experience was exceptional from start to finish. From the moment I walked in, I was greeted warmly by the staff. The showroom was clean and well-organized, making it easy to browse the wide selection of vehicles. My sales representative, COSSETTE ALVAREZ was incredibly knowledgeable and attentive. She took the time to UNDERSTAND my needs and preferences, and guided me through the options with patience and expertise. What impressed me most was the level of customer service from every staff member i came encounter with that day. EVERY SINGLE STAFF MEMBER. Every question I had was answered promptly, and the entire team was committed to ensuring my satisfaction. The finance department with Mr. Shawn was equally impressive, making the paperwork straightforward and stress-free just like he did for me 7 years ago when i purchased my first car from this exact dealership. Additionally, Sterling Kia went above and beyond by offering a thorough walkthrough of the car’s features after the purchase. They made sure I was comfortable with all the new technology and functions before I drove off the lot. They even stayed after closing until we were completely satisfied. I highly recommend Kia Sterling to anyone in the market for a new or used car. Their professionalism, honesty, and dedication to customer service truly set them apart. I will definitely return for future purchases and recommend them to friends and family. Where ever Cossette Alvarez go i shall follow and i am hoping that is always somewhere with Sterling Automotive because i refuse to touch another dealership with the upmost respect. - Angelic M. More

When I got my Kia it was awesome, but I only had it for 6 months and then the motor quit working. There is a recall on KIA motors so I got it towed to the dealership service department, that was 3 months ag months and then the motor quit working. There is a recall on KIA motors so I got it towed to the dealership service department, that was 3 months ago. So I have been keeping up with my payments and still don't get to enjoy it. The service department manager keeps telling that it would be end of this week or beginning of next week. So what weeks is he going to tell that he got the diagnosed and working on it. Very disappointed customer More

Be prepared for a last minute price increase of $1000 or more The msrp means nothing. There is no transparency on the sale prices until the final paper work. more The msrp means nothing. There is no transparency on the sale prices until the final paper work. More

I have recently bought 2 vehicles from Nicholas Lyons at the South City Parkway Location. Nicholas is very profesional and knows how to take care of customers, this is why I returned and bought the second v the South City Parkway Location. Nicholas is very profesional and knows how to take care of customers, this is why I returned and bought the second vehicle. I would highly recommend this lot and this salesman. Very knowlegable about both of the vehicles I bought and very freindly as well. His laidback and no pressure approach is what customers are looking for today. (Not a pushy salesman) Good Job Nick, You have earned our business. More

Mr. John and Ron Thomas was so professional and got the job done. Please get at these men if you are in need of a new car. job done. Please get at these men if you are in need of a new car. More

I was a little nervous about buying a new vehicle and I really don't like pushy salespeople. Therefore, I was so happy to get Matthew to work with me. He made me feel comfortable and he was very honest w really don't like pushy salespeople. Therefore, I was so happy to get Matthew to work with me. He made me feel comfortable and he was very honest with me. He made this experience a memorable one for me and I will be very happy to recommend Matthew to anyone looking to buy a new vehicle. I love my new Kia Sportage and am looking forward to driving it for several years to come. More