Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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This past week my fiance and I lost our car unexpectedly to an engine issue. After trying our best upfront to pick out a car quickly we ended up in Northwest Hills Chevrolet GMC at Vin’s desk. Our time spen to an engine issue. After trying our best upfront to pick out a car quickly we ended up in Northwest Hills Chevrolet GMC at Vin’s desk. Our time spent with Vin was professional, respectful, and honest. His attention to detail is second to none and we already know that we will be returning to Vin for our next vehicle purchase. If you want a transparent transaction, Vin will work alongside you to give you the best deal & do it quickly. Hands down best car buying experience!!! More
Extremely happy with Veronica, and the rest of the team that helped us get into our third lease at Northwest Hills. Thank you! that helped us get into our third lease at Northwest Hills. Thank you! More
The crew at Northwest Hills , on time and speedy service is never a disappointment . Availability of scheduled service either via phone or internet is always backed up by their word and confirmed ahead of t is never a disappointment . Availability of scheduled service either via phone or internet is always backed up by their word and confirmed ahead of time . More
Service on vehicle done wrong with no help. No communication what soever on how to fix. It has been over a week. No communication what soever on how to fix. It has been over a week. More
Outstanding! After much research and having visited several other dealerships (BMW, Lexus, Porsche, Audi, Cadillac, …) I placed a factory order at Northwest Hill After much research and having visited several other dealerships (BMW, Lexus, Porsche, Audi, Cadillac, …) I placed a factory order at Northwest Hills for a new Cadillac XT5 to my exact configuration. Although the dealership is large and covers several makes, the sales experience feels like a local hometown business with long-term staff who are all into cars and can relate to their customers. My salesman, Vin Kjersgaard, was hands-down absolutely the best as were his manager Roger Rathbun and finance manager Darren Schwartz. A special shout out to Eileen Nieves, their internet consultant/car gal who they hide in the back office (!) - she easily fixed the Cadillac app that I completely hosed up on my phone while we discussed various cars. To top it off, the car far exceeds my expectations. Much better than the on-line reviews. The whole experience was top notch including their willingness to resolve any concerns I had at final delivery/prep. I would absolutely do it again. You really want to buy from people you like. These guys are the best! More
Vin and the crew were very helpful. We were able to make a selection with a test drive the same day. The vehicle was in great condition when we picked it up. We were able to make a selection with a test drive the same day. The vehicle was in great condition when we picked it up. More
Sara in service is very nice and professional. Never had a bad experience. Would definitely recommend. Never had a bad experience. Would definitely recommend. More
This dealership is efficient and honest. Vin worked with us to meet our needs. Vin is a no xx salesman; he is forthright and honest. We were notified every step of the way as to what was goi Vin worked with us to meet our needs. Vin is a no xx salesman; he is forthright and honest. We were notified every step of the way as to what was going on with our truck purchase. Our previous Chevrolet truck was purchased at Terryville Chevrolet, and we originally returned there to purchase our this truck. We did NOT because they "forgot" to subtract a promised rebate AND added an extra percentage to the sales tax for the truck. Take my advice, skip Terryville Chevrolet and head to Sullivan's in Torrington. Margaret Tylutki More
Great Easy Simple purchase. Friendly Staff ,I would recommend this dealer for a Cadillac AAAAA+ Friendly Staff ,I would recommend this dealer for a Cadillac AAAAA+ More
I just have to share my GREAT EXPERIENCE buying a “new to me” car from Sullivan’s Northwest Hills Chevrolet. I saw my dream car online; perfect color, perfect size, and the sunroof I was dreaming of. Becau me” car from Sullivan’s Northwest Hills Chevrolet. I saw my dream car online; perfect color, perfect size, and the sunroof I was dreaming of. Because it was stretching my finances, I got a bit emotional after taking the incredible car for a test drive, but Robert Kulinski who I was dealing with, was absolutely wonderful. He gave me time to think, provided me with additional information on the vehicle, wasn’t pushy, didn’t try to make me decide on the spot; I couldn’t have asked for a better person to be dealing with. When I finally made my decision to go for it, Robert continued to make the whole experience an immensely satisfying one. And I was overjoyed when I drove my “new to me” car home with the Sullivan’s decal on the back. I will definitely be a repeat customer More