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Tonkin Hillsboro Chrysler Jeep Dodge RAM
Hillsboro, OR
440 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 440 reviews
March 21, 2024
Excellent service as always they are very helpful and knowledgeable about everything they are friendly and helpful knowledgeable about everything they are friendly and helpful More
by Nora
Employees Worked With
Krista, Tim and another person he was really nice also but unfortunately I forgot his name he picked me up from my house to the shop to get my car
Helpful March 14, 2024
My oil and lube was done in a timely fashion. Krysta , the front desk assistant, was excellent she answer all my questions about my contract. Krysta , the front desk assistant, was excellent she answer all my questions about my contract. More
by Sage75
Employees Worked With
No one
March 14, 2024
My sales Rep Kareem was great! He listened to my goals with my trade-in and purchase price point. He has helped with me after the purchase with a factory recall on the vehicle tha He listened to my goals with my trade-in and purchase price point. He has helped with me after the purchase with a factory recall on the vehicle that I purchased More
by kevin.hayes2208
Employees Worked With
Kaream, Brian Gallaway
March 08, 2024
So i went in today to have my computer flashed on my gladiator seeing how i upgraded my turn signals from halogen to factory oem led turn signals. These were supposed to be simple plug and play but i wa gladiator seeing how i upgraded my turn signals from halogen to factory oem led turn signals. These were supposed to be simple plug and play but i was wrong they are not. Apparently mopar failed to inform me that i would have to pay to flash my truck to accommodate the change from halogen to led. This cost was 195.00 on top of the cost of turn signal assemblies i purchased. I called the dealership and asked if they could get me in and flash my vehicle and was told yes. I went into the service department and shortly after arriving i see the service manager angry and stopping around throwing his hands in the air and yelling at my advisor. Low and behold he was upset cause the advisor took me in while they were short handed. I was never made aware of this as my advisor told me to come in, and so i did. After being there for just over two hours and this manager who was upset was also the one working on my vehicle, my advisor comes to me and says they tried several times and the computer would take the upgrade. I was thoroughly confused as to how a mopar computer in a dealership service department could not update a mopar computer in a jeep and then was still charged for absolutely nothing. My opinion is this service manager was in his feelings and just did whatever he did and said nope won’t work. The sheer unprofessional nature of this manager makes me question everything that happened today and makes me wonder if he even tried. Wasted my money and my time for what?, cause he was butt hurt being short staffed. A problem i didn’t create. Won’t go back there for nothing! More
by El.dopey1972
Employees Worked With
Brian Gallaway
January 21, 2024
I leased a car in December and want to say that my salesman OC was wonderful! He was very friendly, listened to what I wanted and worked with us to make it happen. salesman OC was wonderful! He was very friendly, listened to what I wanted and worked with us to make it happen. More
by tina
Employees Worked With
OC
January 08, 2024
They promptly got my wrangler in the shop, confirmed the issue, verified it was under warranty and ordered the parts. By 8am the next morning, it was done. issue, verified it was under warranty and ordered the parts. By 8am the next morning, it was done. More
by Pk2002
Employees Worked With
Krysta
