54 California BMW Dealers

Miguel was great. - Irene72ferreira

Miguel was great. He explained everything in detail. He was fast, efficient and very considerate.

I purchased my Mini Cooper jcw 2022 from BMW of Buena - Fu

I purchased my Mini Cooper jcw 2022 from BMW of Buena Park, Excellent customer service! Quick and easy experience.

Great staff, very impressive with their approach of - manpreethbal

Great staff, very impressive with their approach of handling and explaining the process of buying the vehicle.

I worked with Mick on custom ordering an M2. - ZR

I worked with Mick on custom ordering an M2. The process was very smooth and seamless. He was transparent with the paperwork and all of that as I am not local to Berkeley and had to do everything digitally. I didn't end up waiting till the car delivery as my needs changed, but even refunding me and cancelling the order was very smooth. I loved working with them and will do so in the future when the opportunity arises.

I purchased a 2024 i4 today and my sales guy was Michael - David Mtz

I purchased a 2024 i4 today and my sales guy was Michael Rush. Amazing guy in every aspect. He showed up on his day off to help finish the transaction we agreed on the day before. Even gave me a better deal than what we agreed on when we first talked, stayed with me till I left the dealership. Thanks Michael, will definitely be recommending you!

Brought my BMW X7 for routine maintenance. - KingkenzBMW

Brought my BMW X7 for routine maintenance. Ernie was very hospitable and thorough. I was offered a loaner as the X7 had a recent recall. BMW of Riverside was able to complete everything in one day. The service was quick and the car wash was a nice touch. From dropping off my X7 to being greeted by the greeter. Checking out with the cashier to pick up my keys. The entire process and experience was awesome. Great, clean facility. Nice and knowledgeable staff. I will definitely be back.

Very good customer service. - mixerjune1

Very good customer service. Communication was excellent. I was made aware each step of the way.

Excellent Service Team, Great Service Advisor Great - Michael

Excellent Service Team, Great Service Advisor Great Sales Team. Great location. Check them out in San Rafael !!

Great service. - Rod

Great service. Mike was great! Answered all my questions, prices was easy and stress free. Much easier than I thought it would be.

They delivered timely and responsive service. - John

They delivered timely and responsive service. I was very happy with their service and would recommend them to my family or friends.

I met Mike Duplessis in crisis mode with a flat tire late - fastbuck830

I met Mike Duplessis in crisis mode with a flat tire late in the day. He waited for me to limp into the dealership at almost closing time. He was so very kind and honest, giving me choices to resolve the problem. So glad I met him and will definately go to him for all my needs.

My wife and I visited South Bay BMW to casually compare - Yaungmin

My wife and I visited South Bay BMW to casually compare gas and electric SUVs. Our advisor, Alex Chavez, did an outstanding job and worked with us to secure an incredible deal. We ended up buying an iX on the spot. Thank you, Alex, for your patience and dedication in helping us get the best possible deal! Alex, you are absolutely incredible!

Very bad services. - Toeyer Moua

Very bad services. I made appointment for my car services (changed brake fluid). It took a half day to complete the services. The services representative was not even available to work on my car. Another representative was assigned to work on my car and I kept waiting for a half-day. So very bad services.

It's not everyday you encounter someone who not only does - Veronique

It's not everyday you encounter someone who not only does his job thoroughly, but does it with enthusiasm and a smile. Michael Parker at BMW service department is a Gem! His follow-up is great, he keeps you informed every step of the way and genuinely cares that your concerns are resolved! Thank you. 😊

Ed Fuentes was UNBELIEVABLE! - mariafraga81

Ed Fuentes was UNBELIEVABLE! He made the whole transaction go nice and smooth, went above and beyond to make sure I was satisfied and taken care of! Ed is an incredible and valuable asset to this dealership. Highly recommend, you've got a customer for life! Thanks again BMW of Visalia!

I purchased a couple of cosmetic parts for my BMW Z4. - ellensnedeker01

I purchased a couple of cosmetic parts for my BMW Z4. I received a phone call to inform me that the parts had arrived. When I went to pick them up, I inquired from the service dept. about installing one of them. Without hesitation, Tanner, service rep, went to my vehicle and was able to complete the installation in 15 minutes and sent me on my way! What a wonderful young man and a great spokesperson for Steve Thomas dealership!

I really had a very bad experience with Valley BMW - Lokesh

I really had a very bad experience with Valley BMW dealership. I was looking for BMW X7 and I was very firm on the price right from the start. I requested for a quote on a specific car and after discussing with a salesperson (dont want to name the person), a couple of times over 2 weeks, the salesperson said he understood my situation/budget and needed me to come to the dealership. With a pregnant wife and 4 hour round trip drive, I said I don't want to come until the deal is doable. The salesperson guaranteed that he can make the numbers work with his employee vouchers and other incentives that he can leverage to make this work. After driving to the dealership, along with my pregnant wife, the salesperson and the manager quoted me the full price and later asked me to pay 5k more than agreed price. This is very unprofessional and sad.

No response to message left with parts department. - carguy456

This morning around 9:30 AM I called the service department and asked if they could fix the head light switch on my 2001 Z3 BMW that I purchased new from the dealership. After waiting on line for ~10 minutes, I elected to leave a message. It is now 1:21 PM. There has been no response yet.

BEST BUYING EXPERIENCE EVER!!! Jeff Knepp was amazing.... - john

BEST BUYING EXPERIENCE EVER!!! Jeff Knepp was amazing. Incredibility helpful and attentive with out any pressure or urgency. Answered my questions over the phone. Had great choices when we came in. Made the process ridiculously easy and quick. Menna crushed the paperwork. In and out in under an hour.

Very friendly and cooperative service. - Kak

Very friendly and cooperative service. Tyler Henry was the best guide and very generous with us. Will definitely come back for more if needed.

I have been doing business here for several years. I have... - LeslieL

I have been doing business here for several years. I have done business with another BMW dealership many years ago ( Dealership will remain un-named) and Courtesy is a much different experience. I always feel at home and the staff. They are personable and reliable. Just purchased a new BMW with Cedric. Cedric was my sales representative a few years ago and I came right back for my next car. Cedric is knowledgeable and inspires trust. Always an enjoyable experience.

I went in to just look around, but they were so friendly... - diamondlinks

I went in to just look around, but they were so friendly and said we can get you into a BMW. So we told them what we liked they pulled up front with this 2007 328i BMW, brand new, we fell in love. Service was always great, car was great. Would do business with them again.

This dealership has the worst customer service I have... - tonycalmeiro

This dealership has the worst customer service I have ever experienced. I am an active duty service member and was on deployment a week from coming home, and was talking with the sales associate Matia who told me that there were no pending sales or offers on the BMW I wanted. So I told him I wanted to pay in cash via wire transfer that day and I would pick up the car the following saturday when I arrived back in the States. He said the only way they would hold the car is if I financed it through them so he would make a commission on the sale. even though I did not want to finance or run my credit because I offered to pay in full I had them finance the car just so they could hold it for a week while I was coming home from deployment. I received a message from Matia stating good news! you been approved and sent me the banking information to wire them the deposit for the car. Later that night he sent me a message saying do not wire the money yet, there is a deal pending and then they sold they car right from under me after forcing me to finance when I didnt want to and asked me to wire them a depoist. They are very untrustworthy and dont care about their customers or United States Servicemembers.

Dis-honest incompetent sales and service - Robert Salo

Bought $120,000 2019 M850i - multiple defects discovered on the drive home from the dealership. Car now is 1 week old - been at the dealership 4 times. Dealership totally unable to fix car - vehicle is unsafe to drive due to issues with steering , brakes and more. Contacted dealership owner. After listening to owners explanation went to BMW website only to find owner had lied about everything. And it just goes downhill from there. Dealership is forcing us to get legal representation -hows that for great service??.