My Experience with Honda of Gainsville: The short - AWS
My Experience with Honda of Gainsville: The short version SANGUINE. Please read this to the end.
I fell in love with a vehicle they had in stock. Exactly what I wanted. The salesmen was easygoing. Reaching a compromise on price was not difficult. That said - my experience in F&I was the very traumatic. My fault as I was not paying attention. In retrospect I should have taken the time to quietly review all the details on PAPER before taking final detail.
The next day ..when I realized what had happened in F&I I went back … went ballistic!
>> Then manager Jordan Hamel tasked assistant manager Steve Hoggle to sort it out. Over the period of a month EVERY SINGLE ISSUE WAS RESOLVED + AND MORE …Steve was was a gentleman about it.
Sanguine- optimistic or positive, especially in an apparently bad or difficult situation. I will give Steve a shot at my next car purchase and when I am in Gainsville I will have my car serviced as their service department is very good. Lastly, their telephone routing system is horrible. Don’t give up on them if you have a problem. Mistakes are made. We are human.
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