39 Illinois Honda Dealers

Ash helped us out and got us a deal and half after the - humza.chaudhry

Ash helped us out and got us a deal and half after the manager Shamoun agreed to all of our terms. Come and see these guys you won't be disappointed.

Glad I did not waste my time with them. - tanho10643

Glad I did not waste my time with them. Yes, all the sleezy tricks were attempted but I stuck to my guns. I don't let them go back and forth to their manager. I tell them they have one chance and one chance only. They then try to call me over and over. DO NOT PICK UP THE PHONE when they call. Starting at 5K over MSRP is ridiculous. Use this against them and walk out. Do not give them a counteroffer since they have not made you a legit offer. So glad I did not buy from them..... read the reviews....they can't all be wrong.

Worked with Stefan! - charisma107

Worked with Stefan! I went there to purchase a used car. I left there with a pre-driven vehicle that fit me and my budget like a Taylor made suit! Manager and finance officer were both consummate professionals. I highly recommend this dealership and Its staff!

The epitome of a used car lot! - Michelle H

The epitome of a used car lot! Bought a 2017 Acadia. Had it checked out by mechanic before purchasing. He found an oil pan leak- brought it to the attention of the salesman who told me the car is "as is". I later found out that the oil pan and gasket are part of an implied warranty and must be repaired within 14 days...by law. Thirteen days later the air conditioning stopped working. I found on the Carfax that Bill Kay recharged the AC in July- just a few weeks before I purchased the vehicle. When I brought it to the dealership's attention they said my mechanic looked at it and didn't find it. Fun fact- you can't see a Freon leak without injecting dye and more Freon...this costs nearly $800. I paid for an outside company to run the diagnostics because the Clean Air Act fines businesses for recharging without diagnosing Freon as it is an EPA violation. It was a $1200 repair that took less than 2 days to find. Went back to the dealership and asked them to do the right thing since they were clearly aware of the issue and willfully hid the leak and costly repair. They offered to repair it for $1600 and cover half of it- that plus the cost of me having to diagnose it saves me zero dollars and zero cents. Ignorance is not a legal defense and as a single mom I was the perfect victim. Be cautious! Salesmen will gaslight you into believing that the dealership is responsible for nothing unless you buy their inflated warranty which doesn't cover the costs of most repairs. The upper management will stall and push the talks to lower level employees. Hoping the Attorney General can help- but Bill Kay is also ignoring their request to answer my complaint within the time frame.

My husband and I bought a Honda with the help of Tommy... - akhutch

My husband and I bought a Honda with the help of Tommy and will have to say that young man went above and beyond to make this a fun, wonderful experience. It was just only Tommy but really the whole dealership was awesome. Everyone went out of their way to make sure we were getting the help needed. I am happy to say that I am still excited with the car my husband bought me and I will make sure I tell anyone I know looking for a car to head to this dealer and ask for Tommy!

The people here are always professional and friendly. - Clash123

The people here are always professional and friendly. The quality of work has always been on point.

I highly recommend working with Joe Wenskunas at Bob... - arundell14

I highly recommend working with Joe Wenskunas at Bob Brady Honda. I looked at different cars at multiple dealerships to find a reliable and inexpensive small car. I found a lot of bluster, little expertise, and poor service until I drove to Decatur. No pressure, sound knowledge of the vehicles on the lot, friendly follow up, and respect for me as a buyer made all the difference. Joe said up front that he wanted to earn my business and he did. Great experience, and I love my new car!

I regret we drove 2 hours to buy our new Honda from this - cs

I regret we drove 2 hours to buy our new Honda from this dealer. Salespeople were nice but management acted like we were getting something for nothing. They told us we were asking too much for our trade, showing us numbers from an AUCTION website, saying our KBB figures would not hold up in an actual sale but now they have my trade on their website at exactly what we said it was listed for across the web. Why can't a a dealer be honest and upfront when making a sale? We almost walked away a couple of times and now realize we should have trusted our internal xx meter.