142 Michigan Ford Dealers

Very courteous and helpful with helping me turn in my old - Barbara Reinholz

Very courteous and helpful with helping me turn in my old lease and get a beautiful new one

Great experience in buying a vehicle from Gorno Ford with - davealexander51

Great experience in buying a vehicle from Gorno Ford with great selection. ask for Dan.

Jim King was - as always -superb to deal with. - joeign

Jim King was - as always -superb to deal with. Really knows his product and how things work. Pleasure to deal with. Great communication.

Michele our sales associate was so wonderful and helped - madhu.thonta

Michele our sales associate was so wonderful and helped us buy the right vehicle. We are very happy with Ford Explorer-2024

Salesman Joe Stanford was great to work with. - Mlaney1

Salesman Joe Stanford was great to work with. Communication was great throughout the entire purchase process. Surprisingly, it was a very pleasant experience. Will return again in the future.

Excellent sales person and all people at this dealership, - suvok69

Excellent sales person and all people at this dealership, thank you. I will be buying from here again.

Nice clean friendly dealership. - joe

Nice clean friendly dealership. Beautiful new king ranch F-350 that rides like a luxury car.

Jason Jakey is the best sales rep to work with. - mcpherson.kathrynm

Jason Jakey is the best sales rep to work with. He works with you and gets the best options. I've been working with him for over 10 years now and he's the only one I trust!

Awesome Experience, I enjoyed the entire process. - eric

Awesome Experience, I enjoyed the entire process. the employees were very friendly and helpful. AWESOME

Bought my car from them and have always had it serviced - janetmacdonald

Bought my car from them and have always had it serviced by them. I will get my next car from them too.

All great things to say about my experience. - ajegeler2

All great things to say about my experience. Jermaine Morris was helpful from the time i stepped onto the lot.

Avis is a family friendly dealership that offers - Val

Avis is a family friendly dealership that offers exceptional customer service. Everyone is quite friendly and helpful from the showroom to the service area.

Josh was very straight forward. - Wheelerc250

Josh was very straight forward. Answered all questions. Was willing to listen and understand what I was looking for. He’s an all around great guy

great service . - tmill1387

great service . Craig Pittman went above & beyond.He took great care of us & we will continue to work with him in the future.

Great customer service from everyone! - Nurse T

Great customer service from everyone! Very professional and timely. Very knowledgeable and informative when inquiring of options.

Matt and the whole Barber team are fantastic. - ironwarrior47

Matt and the whole Barber team are fantastic. This is where I buy and service my vehicles!

Absolutely the worst buying experience I've ever had. - Dan

Absolutely the worst buying experience I've ever had. Dealt with Donald who is totally incompetent. Has financing lined up at 5.99% through a credit union, Donald said he could beat the deal and proceeded to hard pull my credit and came back with an offer of 7.5%. The following day he called to try and sell me on a warranty package that I declined. He then called my wife and co-signer to try and sell it to them. I'm purchasing this vehicle from Alaska and my wife is driving it back. I am insured through State Farm who told me it was no issue insuring it through them in Alaska, my lender also had no issue with this. Donald called me and told me that my co-signer had to insure the vehicle for my wife, who is on the title, to be able to drive the vehicle off the lot. We ended up having to buy temporary insurance in Michigan for the dealer to release the car to her. All this after we had finalized financing and had check in hand at the dealer. 15 phone calls, 8 emails, and 4.5 hours of sitting at the dealership later we finally have our new car. The financing manager finally stepped in toward the end and took over for Donald. He drew up the paperwork as a cash sale per Donald's instructions to then have to turn around and rewrite tit because as stated it is through a lending agency. Do yourself a favor and never try and buy a car through Donald at Royal Oak Ford. 4 days of headaches after finalizing lending and paying for 6 months of insurance in Alaska and now temp. insurance in Michigan we finally have our vehicle. Absolute joke of customer service. Rant over.

Great experience with this dealership. - emily1681

Great experience with this dealership. Due to an issue with my previous dealership I was looking for a new Ford dealer. I was referred to Imlay City by my uncle and Cheri took care of me! Going forward this will be our go to dealer!

Ruskin was a total Professional from the first moment I - gorde59

Ruskin was a total Professional from the first moment I came into the dealership. He really made my first experience a lasting impression.

Couldn’t have asked for a better salesman, thank you - Lori.george0510

Couldn’t have asked for a better salesman, thank you Pete. The F & I lady I believe her name is Vicki, She was awesome too.

Liam did an amazing job locating and finding my new - tkroll

Liam did an amazing job locating and finding my new Bronco Heritage. He did everything possible to make the purchase extremely easy. Szott Ford is lucky to have him on their team.

Friendly, Dan and Todd went the extra mile to assure my - jhhhaas

Friendly, Dan and Todd went the extra mile to assure my satisfaction, knowledgable and responsive to questions, patient with electric car operator instructions, great job, every dealer should aspire to be as good.,

General manger Dan Cheney the best. - David Poole

General manger Dan Cheney the best. He make sure his whole staff is #1 in the automotive sales industry. Starting with paying attention and finding out what your needs and providing at the best far cost to you. Myself My company and my family ive entrusted to him and he has never let me down yet. From the detail and training that he instills into his sales staff to understanding the vechiles and options ,product awareness and if unsure he finds the answer. Dan thanks for always having my back and the simple details handling of me and most of all putting value into my time . Best regards David Poole

I've purchased 4 vehicles from Bill Marsh over the years - dpmcclary

I've purchased 4 vehicles from Bill Marsh over the years and it's always a great experience. Our recent truck purchase was handled by Edgar and it was easy peasy. And, they still took a personal check for the complete purchase price!

I have been daling with Dorian Ford for many years and - kmkelly50

I have been daling with Dorian Ford for many years and have purchased several vehicles from themmake buying a new car easy.. Our sales people, Matt Geise and Colette Erickson are always professional, personable and make buying a new vehicle a pleasure.

Jordan was an excellent salesman and helped answer all my - jlsherma

Jordan was an excellent salesman and helped answer all my questions. He was very quick to respond to any questions I had and if he didn't have the answer he got back to me quickly with one. Second time purchasing from Midland Ford. Would recommend!

Brian came out to my house for a mobile repair. - Buzz

Brian came out to my house for a mobile repair....minor recall. He was a great ambassador for the dealer. He was very nice and explained how they can do all sorts of mobile repairs....oil changes, and more right at the house.

My wife brought her vehicle in for recall work and the - Dissatisfied

My wife brought her vehicle in for recall work and the service person said that a wheel bearing needed to be replaced and that it would be cheaper to get it fixed while it was on the lift. I brought her vehicle to MD Automotive in Zeeland and they told us that there was absolutely nothing wrong with any wheel bearing! Trying to take advantage of a lady over the greed spells zero integrity! Ladies beware of the service department!

The sales staff were friendly and did everything right - jack38m

The sales staff were friendly and did everything right when it came to closing it was a very unpleasant experience . The person who processed the paperwork started telling us everything that can go wrong with this beautiful vehicle belittling the Lincoln name which I highly respect he was pushing to sell us extended warranties starting at 2500 dollars. He told us there is nothing better and that I had to make a decision right now. Of course that made me just want to get away from him figuring that it must be a very large commission for him. So when we got home with the car my wife is questioning if this is a good vehicle what’s going to break. We have had much discussion of what to do and after I thought about it I decided to put tit in the hands of the dealer. So I sent them my complaints and at this point they asked me to provide a review which I am, happy to provide. I have no idea if or when they will tell me something to make me feel better. I believe this a good dealer with a bad employee/. At least I hope they didnt train him to torment buyers.

Great experience! - nicole.bayles

Great experience! Would recommend to others. Quick and easy sale. Got us to the price point we were looking for.