41 North Carolina Honda Dealers

Lydia Williams made it easy to make a deal to purchase a - wing

Lydia Williams made it easy to make a deal to purchase a used vehicle. She made us feel relaxed during negotiating a fair deal. She was very informative of the vehicle. Tyler Cross also was great to work with.

Tried to sell unnecessary services, like diff flush and - nwharrison2u

Tried to sell unnecessary services, like diff flush and transmission flush for a 2 year old, 20k mile car. They get angry when challenged., even if it is based on Hondas own documentation. Do yourself a favor and find a more reputable and honest service center that doesn't have anger issues.

AJ Taylor sold me my new vehicle. - angeliadowney

AJ Taylor sold me my new vehicle. Mr. Taylor is a very nice man, he explained things to me. I had to come back because I forgot on some of the things he had told me. I am telling my friends and family to go to Mr. AJ Taylor. Awesome Man!

I had an 8:30 appointment to have new tires installed on - abscearce

I had an 8:30 appointment to have new tires installed on my car. When I arrived there were several people who were not assisting anyone and I was not acknowledged. After a few minutes I walked up to a service advisor and said I have an 8:30 appointment, his response "someone will be with you shortly." I waited a few more minutes and was finally assisted. I told my advisor Rainer about my appointment and asked what brand of tires are available for my CR-V, he checked and told me the type of tires is Toyo. I said that is fine. After going over a few additional things I asked how long my appointment would take and he said "everything should be done around 10:30." I said that is great. He continues to work on the necessary paperwork and leaves the service area, when he comes back he says my car will not be ready until later in the afternoon and asked if I was going to leave the car. I said that was not my plan and I asked if there was a loaner available. He told me there was not a loaner and asked if I would be able to get a ride. Fortunately, my cousin was able to pick me up. At 2:20 I sent a text because I had not heard about the status of my car. I received a message saying "Tech has one more car he is currently working on and your next. ETA 1.5 hours." I made arraignments for my cousin to pick me up from my house at 4:30 to take me to Flow. When we arrive my car was not ready. Rainer said he needed to finish up with the customers who are waiting and he would check on my car. We go to the waiting room and 20-30 minutes later I still haven't heard anything. I noticed Rainer go to the restroom, when he comes out I ask about my car. He said he would check and let me know. A few minutes go by and he comes back to say the tech is working on my car and it should be about five more minutes. I receive a video of my car at 5:34 and in the video the tech said "Your oil change is complete, I have topped off the fluids, and your alignment is done." I said to my cousin that is not what I came in for and my old tires are still on my car. I sent a text to Rainer about the video and his response was "Please come on back here at service. Thanks." I knew that meant I did not get the service I came in for. I went to service and Rainer asked what was in the video because he did not take it. I explained that the old tires are still on my car and the tech said the oil was changed and that is not what I came in for. Rainer viewed the paperwork and said realized the new tires were not put on the car. He went over everything that was done and I told him I was not paying a dime and I want my car because it has been here all day and what I came in for was not done. Rainer had to get his managers approval to remove the charges and mentioned the manager said if I came back I would not be charged for the alignment. I again said I am not paying for anything, I want my car and I will never use Flow Honda again. I am truly disappointed that my car was there all day when I had an actually appointment to wait on my car and the work I scheduled my car for was not done. I am also disappointed that no one greeted me upon arrival and the manager did not have enough courtesy to address the issue with me. I am glad to know my money is not good enough for Flow Honda, I will take my business elsewhere and I will advise others to do the same.

Great Customer Service! - BohemianTeacher

You helped me to get what I needed to make the purchase. Jimmy Varnell was an energetic and nice salesman. The entire team was wonderful.

I spent a entire week trying to purchase a new Passport - KingAirblade

I spent a entire week trying to purchase a new Passport Elite and had no luck finding one so I started looking at the certified preowned ones. I was in contact with dealers from Miami to Jacksonville just trying to buy one of the ones they had advertised at the price they had them advertised for. All of them had ridiculous hidden fees, everything from $400 for nitrogen to $1500 for a lojack system. Fortunately I found a Passport Touring AWD CPO here at Sanford Honda. I called and was lucky to get Junior on the other end. He straight up told me exactly the cost to the penny. I drove in about 730pm on a Friday night and drove out in my new Passport about 30 minutes later. It was the quickest and simplest deal Ive ever made on a car. No BS, no dragging, no high pressure pitches. They were all very professional and very thankful. If your looking for a Honda, call Junior, he will hook you up. The finance guy was awesome too. THANK YOU SANFORD HONDA 🙌🏻

Worked with Shawn buying a new Honda Pilot ex-l 2022,... - Vt

Worked with Shawn buying a new Honda Pilot ex-l 2022, Shawn is very helpful

Had a great experience from start to finish. - medford41

Had a great experience from start to finish. I highly recommend them. If interested in a new or used vehicle. Give TJ, the general manager a call. You will be glad you did.

Mabrey Smith is a fantastic sales consultant. - jennifermariejones

Mabrey Smith is a fantastic sales consultant. Thank you for the wonderful car buying experience.