Amber Crowley
Amber Crowley at Criswell Chrysler Dodge Jeep Ram of Woodstock
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Amber Crowley

Service Lane Manager acrowley@criswellauto.com

Criswell Chrysler Dodge Jeep Ram of Woodstock

1299 Henry Ford Drive
Woodstock, VA 22664

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4.9
267 Reviews

Service Lane Manager 540-534-0071 Main acrowley@criswellauto.com

4.9

267 Reviews

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267 Reviews of Amber Crowley

May 21, 2024

Dealership Rating
Employee Rating

My Battery Died ! I got towed to CRISWELL. On my arrival I was pleased to learn my Battery was still under Warranty. CRISWELL put in a new Battery ASAP and there was More

by Miriam
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Harne

May 22, 2024

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We're happy to see we could really help you out! Don't hesitate to give us a call or stop by if we can be of further assistance.

May 09, 2024

Dealership Rating
Employee Rating

Amber does a great job getting your vehicle in for service and dealing with any issues that arise, while maintaining great communication with the owner on what is going on. More

by ZANY0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Carter , Darlene Coffelt

May 13, 2024

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's our goal to offer a simple and seamless service event, and it's great to see you were pleased with the results. Thanks again for choosing Criswell!

May 08, 2024

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My service experience was wonderful. Great people, friendly and helpful and honest! Work was done quickly and correctly!! Great waiting room. More

by mountainman672
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Harne

May 09, 2024

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thanks for taking the time to let us know how we are doing! We appreciate knowing you were pleased with your Criswell experience.

May 06, 2024

Dealership Rating
Employee Rating

It doesn't take 90 minutes to change the oil on a vehicle. Asked to see the manager last time to see about getting a refund on the other 18 oil changes. No call back (3 calls/messages). Truck had More

by wwriverrafter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Reyes

May 09, 2024

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We appreciate your feedback and are sorry to see we did not meet your expectations. We welcome you to reach out if we can be of service to you in the future.

May 05, 2024

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Employee Rating

Always responsive and excellent mechanical repairs and handling warranty service. Friendly and likeable sraff, very responsive More

by riverspringfarm1884
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Cunningham, Jeff Taylor , Chris Ricketts

May 06, 2024

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thanks so much for sharing this positive feedback! We appreciate your kind comments and look forward to the next opportunity to work with you.

April 30, 2024

Dealership Rating
Employee Rating

Very responsive to what I wanted and made me feel like it was no problem More

by LEECLINE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Harne

Apr 30, 2024

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Customer satisfaction is important to us, and it's great to see you were pleased with the high quality customer care you received while working with the Criswell team. We welcome you to reach out with any additional questions or concerns about the service your vehicle needs to stay in tip top shape.

April 15, 2024

Dealership Rating
Employee Rating

I had a scheduled appointment every one was on time. Great Experience. I'll definitely return. More

by TIREGUY03
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 16, 2024

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We're happy to see we met your expectations and look forward to your next visit with us!

April 02, 2024

Dealership Rating
Employee Rating

Honesty is best practice if a repair is going to take longer then a week that’s okay but don’t continue to tell me week after week “ should be done Friday or early Monday” for multiple weeks just tell me More

by Firefighter18_9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shannon Harne

Apr 11, 2024

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It is our goal to offer a positive service event, and we regret this was not your experience. We appreciate all feedback and have shared your comments with our team for consideration. We truly hope you will consider giving us another chance to work with you to provide a better visit in the future.

April 02, 2024

Dealership Rating
Employee Rating

I have been going thru a set of four tires every 12 months repeatedly have had criswell check alignment and rotate tires every oil change they have never mentioned uneven tire wear brought car in for o More

by Frankieswife22657
Recommend Dealer
No

Other Employees Tagged: Amber Crowley

Apr 11, 2024

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are sorry to see you are experiencing this issue with your vehicle. We appreciate you taking the time to share these details about your Criswell experience and have forwarded your comments to our team for further review.

April 01, 2024

Dealership Rating
Employee Rating

Excellent service Amber is always courteous and professional and the work done on my vehicle is always top notch More

by BRADM0
Recommend Dealer
Yes

Other Employees Tagged: Amber Crowley

Apr 01, 2024

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We're happy to see you can rely on our staff to provide an excellent customer service experience at Criswell. We look forward to your next visit with us!

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