Andrew Trombley
Assistant Service Manager
NYE Chrysler Dodge Jeep Ram
1553 Upper Lenox Ave
Oneida, NY 13421
30 Reviews
Write a Review30 Reviews of Andrew Trombley
May 25, 2024
I took my Jeep in on a recall, I called to make appointment and was told one was not needed. Just bring it in anytime. That was nice, when I got there they said to drive it in to the service area appointment and was told one was not needed. Just bring it in anytime. That was nice, when I got there they said to drive it in to the service area and it will be done in about an hour. about an hour later I got a text all work was done and can pick it up anytime. They explained what was done and handed me the FOB and I was on my way. Very nice people, friendly. More
May 16, 2024
Personnel was fantastic; professional and clearly communicated the status of the service. Waiting area needs better work stations and free coffee/water/etc while waiting for vehicle. communicated the status of the service. Waiting area needs better work stations and free coffee/water/etc while waiting for vehicle. More
Other Employees Tagged: Clayton Geaslin, Eric Glenn
May 13, 2024
With our vehicle here for very short periods of time, the service department did a great job of getting work done according to our schedule They are very accommodating. . service department did a great job of getting work done according to our schedule They are very accommodating. . More
Other Employees Tagged: Eric Glenn
May 10, 2024
Clayton and Andrew did a great job helping me get my daughters Jeep fixed! I had taken it a couple different places before to get a diagnostic performed and no one could help me get the right fix. I b daughters Jeep fixed! I had taken it a couple different places before to get a diagnostic performed and no one could help me get the right fix. I brought my vehicle in to Nye CDJR and they were able to get me a diagnosis and my daughters vehicle fixed in a timely manner. I appreciate all their hard work and dedication to making your customers happy! Thank you for keeping my daughter safe! More
Other Employees Tagged: Clayton Geaslin
May 10, 2024
I am still waiting for parts to come in for heat shield repair project. This is the second repair for this heat shield. repair project. This is the second repair for this heat shield. More
Other Employees Tagged: Clayton Geaslin, Eric Glenn
May 10, 2024
Service was good. Friendly and helpful employees. Wait was minimal and appointment time was good Friendly and helpful employees. Wait was minimal and appointment time was good More
Other Employees Tagged: Clayton Geaslin, Eric Glenn
May 05, 2024
Service department crew was great, very irritated by the time it took to get the parts. I realize that it was not the local parts department, but the factory. The factory needs to be able to turn common par time it took to get the parts. I realize that it was not the local parts department, but the factory. The factory needs to be able to turn common parts out much faster, 4 months is way too long to wait for window glass. More
Other Employees Tagged: Eric Glenn
May 05, 2024
Everybody was great. Our vehicle was repaired and made available for us very quickly. Loaner vehicle was provided. Our vehicle was repaired and made available for us very quickly. Loaner vehicle was provided. More
Other Employees Tagged: Daniel Schirtz
May 04, 2024
They were very helpful. I had no appointment and they still got me in asap. Eric and Clayton both keep me informed all throughout the process. The price was less than I e I had no appointment and they still got me in asap. Eric and Clayton both keep me informed all throughout the process. The price was less than I expected too. More
Other Employees Tagged: Daniel Schirtz, Clayton Geaslin, Eric Glenn, Madison Beckwith, Wesley Hysell, Brian Ladd
May 03, 2024
Over all not to bad! Got one of your mechanics to talk to about his experience with the jeep. Did what we discussed and jobs were completed! Very good experience! Service Got one of your mechanics to talk to about his experience with the jeep. Did what we discussed and jobs were completed! Very good experience! Service advisor was able to provide me with the details and information. Was a helpful person. More
Other Employees Tagged: Mechanic mark Davis??