Dealership Experience
6 yrs, 3 mos
Industry Experience
8 yrs, 2 mos
Languages Spoken
Arabic
English
90 Reviews
Write a Review90 Reviews of Basem Metwally
May 13, 2024
Morgan made a very easy and was wonderful. Her customer service skills were excellent. She made everything happen easily and perfectly she was wonderful Her customer service skills were excellent. She made everything happen easily and perfectly she was wonderful More
February 27, 2024
Excellent customer service! Besam is great! Very attentive and makes car shopping enjoyable! Our 3rd purchase with him and happy every time! Besam is great! Very attentive and makes car shopping enjoyable! Our 3rd purchase with him and happy every time! More
Other Employees Tagged: Justin Dunn , Rafael Albino , Scott
February 27, 2024
Maytee had me set up for my arrival. Relatively smooth considering the amount of people at the dealership. My only confusion was language barrier with insurance table. Was hard for me to Relatively smooth considering the amount of people at the dealership. My only confusion was language barrier with insurance table. Was hard for me to understand More
Other Employees Tagged: Basem Metwally
January 05, 2024
Staff were all friendly and straightforward with answers to our penetrating questions. People are legitimately concerned to be skeptical of car dealers but we are pretty satisfied that they were straightfor to our penetrating questions. People are legitimately concerned to be skeptical of car dealers but we are pretty satisfied that they were straightforward. They also were flexible and fair with the final offer More
December 30, 2023
Basem Metwally was a great person to deal with purchasing a vehicle for my daughter. He was willing to listen to our daughters needs and them helped her find what she needed. The finance department was a di a vehicle for my daughter. He was willing to listen to our daughters needs and them helped her find what she needed. The finance department was a different story, be prepared to be swindled and know what questions to ask and if something doesn’t make sense, ask more questions. More
December 17, 2023
They really do work as a team! Always a pleasure to deal with. Go in for an oil change, go out with a new car! Never pressured to buy. Always a pleasure to deal with. Go in for an oil change, go out with a new car! Never pressured to buy. More
Other Employees Tagged: Alex DeJesus , Morgan Donahue 5 stars
December 06, 2023
The aggressive sales tactics are disgusting! I would never recommend your business to any friends! I made an appointment to meet with Basem, and your dealership literally called me 10 times in 2 I would never recommend your business to any friends! I made an appointment to meet with Basem, and your dealership literally called me 10 times in 24 hours, sent me 3 emails, and 5 texts before my appointment the next day! The red head needs to STOP accosting customers. The service department kindly texted her to not come over and harass me because I had already made an appointment with sales before arriving for service; yet who do you think waddled over to make her presence known? The Pushy Over The Top Redhead! She almost made me walk out of the store! Quit making it feel like a Me Too Movement Intervention is needed at your dealership! It is gross and predatory 🤢🤮 More
Other Employees Tagged: Brian De La Sala , Laurant in Insurance made the sale!