Bill Rolufs
Bill Rolufs at Sunset Ford of Waterloo
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Bill Rolufs

Finance Manager

Sunset Ford of Waterloo

1425 N Illinois Route 3
Waterloo, IL 62298

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5.0
335 Reviews

Dealership Experience

6 yrs

Industry Experience

29 yrs, 10 mos

5.0

335 Reviews

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335 Reviews of Bill Rolufs

May 30, 2024

Dealership Rating
Employee Rating

Joe was an awesome help with purchasing my first car! He was informative and very friendly! Joe made the process easy and comfortable. More

by adrianna.ed13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill, Kyle Brewer

May 31, 2024

Sunset Ford of Waterloo responded

Congratulations on your purchase! Our team loved having you here, and we are so pleased to hear that they made your first buying experience great. Thank you for choosing Sunset Ford of Waterloo! We are here for any future needs and hope to see you again!

May 04, 2024

Dealership Rating
Employee Rating

Great customer service, made sure I had everything I need it . Made sure the car was clean More

by ronaldwilliam20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Treff Laplant

May 06, 2024

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and your business! We wish you all the best and will see you next time!

May 02, 2024

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Joe was a pleasure to work with, respectful and made the process fast and easy. Sunset Ford was smoothest car buying experience I’ve hard. Thank you to Joe & the Team. Highly recommend! More

by Megan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill, Kyle Brewer

May 03, 2024

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and recommendation! Our team loved working with you and we wish you many happy, safe miles. We're here for any future needs. Enjoy!

April 06, 2024

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Nice & clean Waterloo Facility. Salesman John Reiss and Sales Manager Kyle Brewer are exceptional. Had a very bad experience buying a used car from the Sunset Hills Ford Dealersh More

by Ed & Chris Harper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and your business! We truly appreciate the chance to work with you and wish you many happy, safe miles with your new vehicle. Our team is here for any future needs; come back and see us!

March 25, 2024

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First time buyer at this dealership. John Ries and the rest of the staff were great to work with. Thanks so much for a great buying experience. More

by Kntbabbs
Recommend Dealer
Yes

Other Employees Tagged: John Ries

Mar 26, 2024

Sunset Ford of Waterloo responded

Congratulations on your purchase! Our team truly enjoyed working with you, and we can't thank you enough for your business and outstanding review. We wish you all the best and hope to have the chance to work with you again!

March 07, 2024

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Huge selection, and very helpful and hands on people! Will definitely be back next time! More

by Chey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Fitch

Mar 08, 2024

Sunset Ford of Waterloo responded

We appreciate the outstanding review! It was a pleasure working with you, and our team hopes to see you again!

February 25, 2024

Dealership Rating
Employee Rating

I purchased a truck from Sunset and couldn’t be happier with the entire process. The whole team did a great job especially my salesman, John Ries. No pressure whatsoever, it was a pleasure doing business w More

by Ron Hubbard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Brewer, John Ries

Feb 26, 2024

Sunset Ford of Waterloo responded

Thank you so much for the great review, and congratulations on your purchase! Our team enjoyed working with you, and we wish you many happy, safe miles. We're here for any future needs. Come back to see us!

January 23, 2024

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Employee Rating

Bought a new Ford Edge. Great experience, Very friendly and eager to please. Made sure I was comfortable with car and price. More

by joeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2024

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review, and congratulations on your purchase! Our team truly enjoyed working with you, and we will see you next time!

January 06, 2024

Dealership Rating
Employee Rating

From the first phone call to meeting in person everything was great. Very professional and friendly. I was treated like family and not just a number. Definitely recommend anyone to sunset. More

by johnreuter75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Jan 08, 2024

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and recommendation! Our team wishes you many happy, safe miles, and we hope you enjoy your vehicle for many years!

December 12, 2023

Dealership Rating
Employee Rating

Very personable. I called him multiple times trying to determine my best options. Joe also followed up on my request even AFTER the sale (a week later). Good experien More

by charles.conaughty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill

Dec 12, 2023

Sunset Ford of Waterloo responded

Congratulations on your purchase! We are so happy to hear that our team took care of you and provided you with top-notch service. It was a pleasure having you here, and we hope to work with you again in the future. Enjoy your vehicle!

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