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Bob Hogan
Bob Hogan at West Side Garage, INC.
Refer Me

Bob Hogan

Service Director

West Side Garage, INC.

822 Broadway St
Berlin, WI 54923

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4.8
77 Reviews

Dealership Experience

30 yrs, 10 mos

Industry Experience

53 yrs, 1 mo

Specialties & Trainings

Automotive Technology Degree

4.8

77 Reviews

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77 Reviews of Bob Hogan

May 26, 2024

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Employee Rating

Ok service. Did what I asked them to do. Nothing more and no sales pitch. More

by timvdh100
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Recommend Dealer
Yes
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May 28, 2024

West Side Garage, INC. responded

Thank you for taking the time to leave feedback, Tim. We appreciate your review and the opportunity to assist you. If you have any further needs or feedback, feel free to reach out. We are here to help. West Side GM Team (920) 361-5100

May 25, 2024

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Employee Rating

I thought that the people at West Side did a good job. The fix from GM did not work. Jeff did an outstanding job getting a new RADIO for me. More

by kensingtonjohn
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Recommend Dealer
Yes
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May 28, 2024

West Side Garage, INC. responded

Thank you for the glowing 5-star review! We are delighted to hear that Jeff provided you with outstanding service in getting a new radio. At West Side GM of Berlin, we aim to provide top-notch service, and we are pleased that you had a positive experience with us. We appreciate your feedback and look forward to assisting you in the future. West Side GM Team (920) 361-5100

May 18, 2024

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Very dependable and the service group have been there for years so it’s great to see familiar faces. More

by rohlwing529
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Yes
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May 21, 2024

West Side Garage, INC. responded

Thank you so much for the kind words! We take pride in providing dependable service with a team that has been with us for years. We appreciate your loyalty and look forward to serving you again in the future. West Side GM Team (920) 361-5100

May 18, 2024

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Employee Rating

They have a very nice facility. I really appreciate them keeping me informed on when my truck will be ready. More

by sfran
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Maldwin, Diane Simenson-Grant , Jeff from service

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May 21, 2024

West Side Garage, INC. responded

Thank you for the positive feedback! We're glad to hear that you had a great experience with us at West Side GM of Berlin. Keeping our customers informed and providing excellent service is always our priority. We look forward to assisting you again in the future. West Side GM Team (920) 361-5100

May 11, 2024

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Employee Rating

I have been with westside more than 20 years. The service is great that always me mide needs. When getting a new care they go over every thing and make sure I understand all of the features. Dian More

by kholzer
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Diane Simenson-Grant , Jeff in the service dept.

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May 14, 2024

West Side Garage, INC. responded

Thank you for the kind words! We are thrilled to hear about your positive experiences with West Side GM of Berlin over the past 20 years. It's always a pleasure to assist you with your automotive needs, and we appreciate your loyalty. We'll make sure to pass along your compliments to Diane. Thank you for recommending us to your family and friends; we look forward to serving you all for many more years to come. West Side GM Team (920) 361-5100

May 11, 2024

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The service shop is great to work with. They are responsive to needs and accommodating on short-notice requests. Our company’s vehicles are always ready for action, thanks to the suppor More

by shimecks6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gene in Service

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May 14, 2024

West Side Garage, INC. responded

Thank you for the positive feedback! We appreciate your kind words about our service shop and our responsiveness to your company's vehicle needs. We're glad to hear that your vehicles are always ready for action with our support. We look forward to continuing to provide excellent service for you in the future. Thank you for choosing West Side GM of Berlin! West Side GM Team (920) 361-5100

April 26, 2024

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Outstanding service in both the sales and the service dept. The salesman, Jeremey from Westside picked my vehicle up, and then dropped it off when service was complete. The word was done well and looks More

by think_snow1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Maldwin, Jeremy Stibb

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Apr 29, 2024

West Side Garage, INC. responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! West Side GM Team (920) 361-5100

April 25, 2024

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Service was prompt and they are always helpful and they keep you abreast of cars needs. More

by margaretkellylemay
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Recommend Dealer
Yes
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Apr 26, 2024

West Side Garage, INC. responded

Thank you for leaving us this great review, Margaret! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! West Side GM Team (920) 361-5100

January 31, 2024

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Employee Rating

We purchased our 2008 Yukon Denali on 1/22/2024 and have been pleased with the service. That same day we had a question about a message that showed up concerning the tires. I called and then went back to t More

by jishd2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Simenson-Grant

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Feb 02, 2024

West Side Garage, INC. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. West Side GM Team (920) 361-5100

December 05, 2023

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Employee Rating

Every appointment at West Side is stress free. You are welcomed and asked about any concerns with your vehicle. Once the job has been completed they explain what has been completed and let you kno More

by workowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Maldwin, Diane Simenson-Grant , Jeff Kapp

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Dec 06, 2023

West Side Garage, INC. responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at West Side GM of Berlin. If there is anything more we can do for you please come back and see us any time! Take care! West Side GM Team (920) 361-5100

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