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Brandon Baughman

Overview Reviews (152) Inventory (93)

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Brandon Baughman

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Brandon Baughman

DETAIL MANAGER

Ford of Galesburg

2201 W Main St
Galesburg, IL 61401

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4.5

152 Reviews

Overview Reviews (152) Inventory (93)

Dealership Experience

6 yrs, 9 mos

Industry Experience

27 yrs, 3 mos

Languages Spoken

English

4.5

152 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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152 Reviews of Brandon Baughman

June 01, 2024

Dealership Rating

Employee Rating

I am extremely blessed to have Ford of Galesburg do oil changes for us seniors for free. The service was impeccable and I could not have asked for a nicer interaction with the staff that picked up and retu changes for us seniors for free. The service was impeccable and I could not have asked for a nicer interaction with the staff that picked up and returned our vehicles. Thanks so much More

by sherylturnbull

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Haley Brackett

Helpful 0

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May 27, 2024

Dealership Rating

Employee Rating

Good service. Picked vehicle up at residence. Delivered back within 2 hours. A wonderful experience. Picked vehicle up at residence. Delivered back within 2 hours. A wonderful experience. More

by Leo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Haley Brackett

Helpful 0

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May 28, 2024 -

Ford of Galesburg responded

This is a wonderful benefit we are able to provide I am so happy that you were pleased with all of it. We hope to see you for future visits. Thanks Amy

May 26, 2024

Dealership Rating

Employee Rating

Ford of Galesburg is a place to be when it comes to service, you will experience good service and their customer service is awesome service, you will experience good service and their customer service is awesome More

by Daniel

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Haley Brackett

Helpful 0

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May 28, 2024 -

Ford of Galesburg responded

It is always nice to hear when our customers have had a great experience, we truly appreciate you taking the time to not only complete the review but to let us know that we met your expectations.

May 08, 2024

Dealership Rating

Employee Rating

Great service. Friendly staff. Highly recommended. I took my car in for a new tire, and they took good care of me. Friendly staff. Highly recommended. I took my car in for a new tire, and they took good care of me. More

by mrmurph

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: DALTON STANCELL, Haley Brackett, Erick Lopez

Helpful 0

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April 15, 2024

Dealership Rating

Employee Rating

Fast and loved the ride so I wasn’t sitting waiting The people were very nice, friendly and informative people were very nice, friendly and informative More

by Debby56.dp

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: DALTON STANCELL, Haley Brackett, Erick Lopez

Helpful 0

Report | Print

May 01, 2024 -

Ford of Galesburg responded

Thank you for the kind words we are thankful to be able to offer such a great service here in our community and surrounding communities we look forward to future visits with you. Thank you Amy Kelso

January 19, 2024

Dealership Rating

Employee Rating

I have always been pleased with the quality of service and courtesy of the staff. and courtesy of the staff. More

by SSEPLEY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: DALTON STANCELL, Haley Brackett, Erick Lopez

Helpful 0

Report | Print

Jan 19, 2024 -

Ford of Galesburg responded

Thank you that truly means the most to us here at Ford. We want all our customers to feel like family. We look forward to future visits. Thank you Amy Kelso

January 16, 2024

Dealership Rating

Employee Rating

Service was handled as quickly as possible I was kept informed of progress. Had 5 recalls completed. Satisfied informed of progress. Had 5 recalls completed. Satisfied More

by L.HALFORD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jan 16, 2024 -

Ford of Galesburg responded

Thank you for the 5-star review. We try hard to meet all our customer's needs. We look forward to continued business with you. Thanks Amy Kelso

January 16, 2024

Dealership Rating

Employee Rating

Nice kind considerate good job done very respectfully I will come back again. Thank you will come back again. Thank you More

by khutchi1954

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Jenkins, Haley Brackett

Helpful 0

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January 16, 2024

Dealership Rating

Employee Rating

They were a wonderful team to work with. They helped make a bad situation so much better. I highly recommend their service center. They helped make a bad situation so much better. I highly recommend their service center. More

by BECCAYOUNG33.RY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: DALTON STANCELL, Haley Brackett, Erick Lopez

Helpful 0

Report | Print

Jan 16, 2024 -

Ford of Galesburg responded

Thank you so much for the good review!! So happy we were able to assist you. We look forward to future business with you. Amy Kelso

January 16, 2024

Dealership Rating

Employee Rating

Could lower prices when person has cash to buy a car . And get a better deal And get a better deal More

by watson17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Haley Brackett

Helpful 0

Report | Print

Jan 16, 2024 -

Ford of Galesburg responded

I am sorry we were unable to make the deal work for you. We would love another opportunity to try again. We always try our best to meet our customers needs. Feel free to reach out and talk with a salesman again if possible. Thank you Amy Kelso

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