Brian Barrett

The customer service is terrible. I got my oil changed and oil was left on my car and it wasn’t cleaned I got my oil changed and oil was left on my car and it wasn’t cleaned More

by sessna_driv Verified Customer Verified Customer

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Wanted a simple oil change. 90 minutes (jiffy lube…10 mins max and costs less). Had a warranty item previously serviced at this dealership…said so on previous service paperwork 90 minutes (jiffy lube…10 mins max and costs less). Had a warranty item previously serviced at this dealership…said so on previous service paperwork . A seat restraint system. Still getting warning light…so I need to drop car for several hours to try and remedy it again…for a warranty item. Terrible “accommodations” of a waiting room for a place that takes too long to do simple service on your car…and not even fix it the first time. And there is a general malaise of the staff…no one attentive or making any effort to show customer service. Never had these experiences at any other car dealership service center in my life. I’m not a cranky “Karen” customer…this is just substandard. More

by jhgenthner Verified Customer Verified Customer

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I was traveling and stopped here to get my oil changed. They recommended 2 other services and I gave the ok to do them. 1 1/2 hours later I see my truck in the parking lot. Went to pay and get back on the They recommended 2 other services and I gave the ok to do them. 1 1/2 hours later I see my truck in the parking lot. Went to pay and get back on the road and was told they had done the oil change and air filter then pulled it out and had not even stated the other services but would get it done in less then 30 minutes. Decided not to do it being it’s wasn’t anything That had to be done right away. I could have been almost 2 hours ahead . I was told they had a meeting about batteries and that I blame management for. Making your service departing stop everything to talk about something that could be talked about before opening or after close, not when you have customers waiting More

by LIL_GENERAL99 Verified Customer Verified Customer

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Service was done well on my 2023 GMC truck. It was the first service done on the vehicle. I will be back. It was the first service done on the vehicle. I will be back. More

by tpaalz Verified Customer Verified Customer

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Keisha was so helpful. Made my car buying experience very pleasant. Would definitely recommend friends and family. Made my car buying experience very pleasant. Would definitely recommend friends and family. More

by garielle_london Verified Customer Verified Customer

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Excellent service received. Very impressive customer service. Great waiting time. The professionalism, waiting area, awesome. Very impressive customer service. Great waiting time. The professionalism, waiting area, awesome. More

by GOLDENFLAX123 Verified Customer Verified Customer

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a long wait time need to decrease the wait time sat are busy days to busy days to More

by willie.silver Verified Customer Verified Customer

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MY EXPERIENCE WAS REALLY BAD……………………. The attention from the man who attended to me was super unpleasant. The attention from the man who attended to me was super unpleasant. More

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I have been coming to this location since 2016 when I bought Mt car from here ans I have NEVER had an experience like I did on Saturday. I will not be going back!!!! bought Mt car from here ans I have NEVER had an experience like I did on Saturday. I will not be going back!!!! More

by MIRANDA.DAVIS63 Verified Customer Verified Customer

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Reggie is still an excellent service manager and Phillip Augustine, They, together provided top-notch and top-shelf services!I enjoy service visit again! Augustine, They, together provided top-notch and top-shelf services!I enjoy service visit again! More

by rrac4444 Verified Customer Verified Customer

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