Brian Butler

I was treated with respect and never pressured into a sale. Anthony went out of his way to get my new Grand Cherokee prepped for taking home. sale. Anthony went out of his way to get my new Grand Cherokee prepped for taking home. More

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In and out on time with no issues as promised Great Job Brian!! and Tech. Brian!! and Tech. More

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Service advisor was friendly and helpful. Answered questions and kept me informed on status of my truck. Answered questions and kept me informed on status of my truck. More

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Always helpful and efficient. Service department personnel friendly and get you in and out in a timely manner Service department personnel friendly and get you in and out in a timely manner More

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Been doing business with deacon jones for over 10 years, wonderful staff and great service wonderful staff and great service More

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Simply the best! Efficient. Capable. Friendly. Responsive. Careful with details. Follow through with warranty. Timely with getting all work done. Efficient. Capable. Friendly. Responsive. Careful with details. Follow through with warranty. Timely with getting all work done. More

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Service on our dodge van was done and all fluids were done. I wish (express service)should be faster than an hour and 15 minutes.I was the first one that day. done. I wish (express service)should be faster than an hour and 15 minutes.I was the first one that day. More

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Brian is always a pleasure to deal with in the service department. He's professional and polite and you never feel pressured when dealing with him. department. He's professional and polite and you never feel pressured when dealing with him. More

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Didn’t have parts for recall, even though I called. I was told they were in. Left truck for repair work only to find out a day later the recall parts were in fact not there. Also had other issues I w I was told they were in. Left truck for repair work only to find out a day later the recall parts were in fact not there. Also had other issues I wanted looked at and repaired. They didn’t address those at all. More

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Brain Shannon Anthony and Renee are an impeccable service team!! I pass by three Jeep dealerships to come here because I know that the service team here at the Smithfield Deacon Jones Chrysler Dodge Jeep Ra team!! I pass by three Jeep dealerships to come here because I know that the service team here at the Smithfield Deacon Jones Chrysler Dodge Jeep Ram will go above and beyond for their customers! It’s not an easy job! Through any hiccup I’ve noticed they fight for the customers. It’s not easy being the face of a company a “front line agent” to be able to communicate with customers and mechanics and be so professional kind and genuine to both parties is something special. More

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