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Brian Hughes
Brian Hughes at Shottenkirk Ford Jasper
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Brian Hughes

Service Manager

Shottenkirk Ford Jasper

868 GA-515
Jasper, GA 30143

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4.9
11 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

19 yrs, 2 mos

Languages Spoken

English English

4.9

11 Reviews

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11 Reviews of Brian Hughes

May 29, 2024

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Employee Rating

It took 5 full days to get my truck back for spark plugs, oil & filter, and front wheel bearings that were in stock I had an appointment and dropped it off the night before. Fortunately, the employees are More

by GTLESLIE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan, Scott Disalvo, Fred Rogers

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May 30, 2024

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

May 16, 2024

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Employee Rating

Had a great experience with shottenkirk. This was the 3rd vehicle we’ve gotten from them in the last 2 years and will continue to give them business. My salesman Austin Weeks was great to wo More

by LERNER.ZACH18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sang Kim, Austin Weeks , Henry

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May 17, 2024

Shottenkirk Ford Jasper responded

LERNER, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

May 06, 2024

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Employee Rating

Every time I need help with my vehicle Scott handles it perfectly. Would not go anywhere else. More

by FOLKSTONHEAVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sang Kim, Jerry Adams, Kara Jordan, Taylor Landry, Scott Disalvo, Kristi Stewart, Laura Collins, Tammy Ross

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May 07, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 05, 2024

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Employee Rating

I had to take my car there to check the tires as the tire pressure was low after it was just serviced a few months back. The next day, my husband found 2 nails in the back tire and they only plugged one and More

by MWMK8586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kara Jordan, Scott Disalvo, Fred Rogers

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May 06, 2024

Shottenkirk Ford Jasper responded

Hi thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.

May 02, 2024

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Employee Rating

The staf and salesmen were wonderful. Answered all my questions in order to pick the best truck for my needs More

by ALAN.D.HAMMONDS
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sang Kim, Kara Jordan, Taylor Landry, Kristi Stewart, Rick Leyva, Brian Syme, Tammy Ross

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May 03, 2024

Shottenkirk Ford Jasper responded

ALAN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

April 30, 2024

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Employee Rating

Austin was great to work with on the sales side and all around great experience. Would recommend to anyone looking for a new car More

by bc.lichtenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sang Kim, Jerry Adams, Steve Ferenczy, Austin Weeks

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May 01, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

April 30, 2024

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Employee Rating

I really aooreciate all the support I had getting my truck repaired!Everthing was good. More

by STEVEMAJOR24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Disalvo, Fred Rogers

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May 01, 2024

Shottenkirk Ford Jasper responded

STEVE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 21, 2024

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Employee Rating

Very friendly and caring to me the customer. Remembered me from past services. I will be back. More

by RFSTACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Adams, Kara Jordan, Taylor Landry, Scott Disalvo, Fred Rogers, Laura Collins, Tammy Ross

Helpful
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Apr 22, 2024

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

April 18, 2024

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Employee Rating

Great service real professional. Got me and out with in an hour. Worked the first time More

by KIMANDDAWNGUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Rogers

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Apr 21, 2024

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

March 26, 2024

Dealership Rating
Employee Rating

Kara Jordan was awesome and deserves a six figure salary along with a company car and her own butler to prepare her lunch everyday. More

by colemanh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Adams, Kara Jordan, Taylor Landry, Scott Disalvo, Randy Pigue, Dana Millard, Austin Weeks, Laura Collins, Tammy Ross

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Mar 27, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

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