Buddy Naipaul | Page 24

It was my first time at this dealership Kings Infiniti is a prestige dealership. The workers are professional and friendly. They are a family owned business and whiling to accomadate to any Kings Infiniti is a prestige dealership. The workers are professional and friendly. They are a family owned business and whiling to accomadate to any concerns. Looking forward to more experiences here. More

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Great experience Overall I had a positive experience shopping for a car in this Kings Automotive Group. Baddy Niapaul was professional and provided all information an Overall I had a positive experience shopping for a car in this Kings Automotive Group. Baddy Niapaul was professional and provided all information and details related to QX50 I was buying. Thank you. More

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My Review My experience at Kings Infiniti was exceptional. Buddy Niapaul assisted me with everything I wanted plus more. He was able to deliver with no question My experience at Kings Infiniti was exceptional. Buddy Niapaul assisted me with everything I wanted plus more. He was able to deliver with no questions asked and I appreciated him for that . Even now he's only a phone call away willing to answer any questions I have. Thank you Buddy for the great customer service!!! More

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Horrible experience. They are extremely unprofessional. I scheduled a Test Drive for a new Q50 with Buddy Naipaul. I rush to get there after work, and the guy is like, "Who are you? We had an appointment?" I scheduled a Test Drive for a new Q50 with Buddy Naipaul. I rush to get there after work, and the guy is like, "Who are you? We had an appointment?" He totally forgot! Then he goes off and comes back a few minutes later, telling me that his manager just sold off the car I was supposed to test drive. Fine, I agreed to come back the next day, no problem. Today (being the next day), I rush to get there on time, again, and he's not even around! Had to hunt him down in his office, after wandering around for about 10 minutes, aimlessly. I sit down in his office, and he immediately starts talking numbers, never mind that I actually want to try the car before deciding to plunk down money. I told him about a very tentative offer I had over the phone from a leasing company. I'm not sure if it's legit, it was just one vague phone call. The guy calls his manager, and tells me he can't match it and I should leave. Seriously!?!? I rushed over after work twice, and he won't even give me a chance to get a test drive? I told him that the leasing offer might very well be xx, and I might end up buying the car from him, but at that point he didn't want to hear anything. Either I sign an agreement letter that I will be buying it from them BEFORE the test drive, or I can get out! So I got out. Is this how you're supposed to treat potential customers? Now, even if I end up paying more somewhere else, I swear Kings Infinity will never see a penny from me, or any of my friends/family. Do yourself a favor, if you're in the market for an Infinity try absolutely anybody else, these guys are horrible. More

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Buddy gave superior quality customer service, and salesmansh I give them a ten make sure you ask for Buddy. Superior quality salelesperson. Great car and value for your buck. Leased the JX35 previous now we're i I give them a ten make sure you ask for Buddy. Superior quality salelesperson. Great car and value for your buck. Leased the JX35 previous now we're in the QX60, love this car even more. More

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Great experience I just leased a new car from kings infiniti and I had a great experice, everyone is very knowledgeable and helpful, i had to call them after I purchas I just leased a new car from kings infiniti and I had a great experice, everyone is very knowledgeable and helpful, i had to call them after I purchased it to ask some questions and everybody was so happy to help. Great experience! More

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Worst Dealership, Rude Salesperson! Don't Waste your Time! Just my experience of just walking in a Sunday morning to look and test drive on a new 2015 Infiniti Q50. So I walked in to the Receptionist and aske Just my experience of just walking in a Sunday morning to look and test drive on a new 2015 Infiniti Q50. So I walked in to the Receptionist and asked on how can I get a test drive so receptionist sent a request for a salesperson and 2 salesperson came towards me. So I choose the closest one near me. So It was a male Salesperson and he asked how can I help you? I replied I'm looking to test drive a 2015 Q50 Sedan. Salesperson Looked at me and he said we don't do test drives on sunday and walked away from me instantly. So I said ok I see how it is and I said out loud Fine I will go to another Infinity Dealer Which will help me better. So I Proceeded to Walk out the dealership and used my smartphone to search another dealership which was way far from my location. So for future Referance I will never go to this location and Salesperson needs to have some extra training on how to respect their customers. More

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Praise and compliments I would like to highly complement two of your employees, Ronnie and Buddy for their professionalism in dealing with me during the recent purchase of I would like to highly complement two of your employees, Ronnie and Buddy for their professionalism in dealing with me during the recent purchase of my car on 7/23/2014. They were very informative , helpful, cordial, respectful and represented your company in a very commendable way. I recommend them highly, and look forward for their success in your company. Thank you Elaine Barrett More

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Lease Termination and a new Infiniti Q50 I had a 2013 Hyundai Sonata that had one more year left of the lease contract. I had a miserable winter with it so was taking my vacation time explori I had a 2013 Hyundai Sonata that had one more year left of the lease contract. I had a miserable winter with it so was taking my vacation time exploring options on if I can get out of the deal with as minimal damage as possible. Researched thoroughly on Acura, Infiniti and Lexus and visited 3 dealers, including one of those "middleman" luxury car dealers that also "deals" with lease terminations. They told me to provide things for them so we can start dealing and told me it would not be a good negotiation. I liked what the Q50 offered over Acura TL or the Lexus IS350. My personal taste. Somewhere in the middle of this I made an unplanned, "just a check things out" visit to Kings infiniti. Buddy was there and explained things about the car. That was all that I wanted. Explained that I was just looking and am still under contract. He took me on a test drive. By this time, the Q 50 was going to be my next car.. just not at that moment.. was thing in 6 months to a year.. He presented me with 4 different quotes, based on options, parts, models and lease terms. I thought they were good deals and Buddy prepared them for me. That was extremely helpful since gave me a good view of the future.. Then we talked about possibly getting out of my lease deal.. So I went home to think about it.. decision being probably NO. I called a few days later to explore that idea. Buddy contacted Hyundai himself (something that the other guy at another dealer wouldn't do). He worked out something from Hyundai but but still didn't like the price because of the trade. I thought the deal itself could have been better but was ok. So I left. Called him next day to work out another deal so I can pay more on the down payment and he worked out a deal that I was willing to work with... Now.. I have dealt with many dealers before.. For some dealers a $5.99 block of cheese becomes a $9.99 organic from well treated animals.. So I payed my down payment and a promise that that is the deal or no deal even before my car pickup. So I returned 2 days later and got the monthly as promised. Dealing with the finance manager to sign all the papers was pretty painless. I got the monthly rate as promised and he offered me only ONE additional thing to buy or include. Normally with finance managers would hustle you to death and explaining and coerce you to get it until you get irritated. Gave him a simple no and that was it. I signed.. painless.. I also loved that I got the rate as I wanted before I went in to see the finance manager. Now.. some recommendations. Buddy can be a good guy to deal with but initially was difficult. Perhaps I didn't understand him but at times when I made comments or thoughts or questions, he didn't reply with the courtesy that I wanted or expected. He did work hard to work out numbers and such and lots of no deals, deals then no then finally yes. So stuck with it because I didn't have much to lose.. But he's a cool guy.. That might turn away some buyers though. Also the staff doesn't treat you well or feel welcome at times. I spoke to the manager of the dealer I guess.. once when he told me that this dealer can try to work out things with Hyundai, which I replied with giving it a shot at getting this car. But after that, NO COMMUNICATION.. eye contact and not even a hello or how are you.. Very rude. Overall, I am very happy with the car and the deal. I like the residual value of this car, and all the deals. Buddy is a good guy and he worked with me for a few days. I just hope I have a positive experience with their maintenance staff in a few months.. and in possible future deals with them.. More

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new car lease I'm writing to convey my very satisfied experience in dealing with salesman Buddy Naipaulo. I had initially gone to Kings to pick up two new infinitie I'm writing to convey my very satisfied experience in dealing with salesman Buddy Naipaulo. I had initially gone to Kings to pick up two new infinities leases with my two sons who had dealth with Buddy who was extremely helpful and professional throughout the entire process. Upon waiting for the transactions to be completed, I became interested in the new Q50, and to make a long story short, I too leased from Buddy who again was very nice to deal with and made the experience painless. So, all in all our family leased 3 vehicles in a matter of 10 days! We will definitely recommend Kings and Buddy to our friends. Thank you. More

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