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Cale Wood
Cale Wood at Elk Grove Ford
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Cale Wood

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

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4.5
143 Reviews
4.5

143 Reviews

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143 Reviews of Cale Wood

May 19, 2024

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The service given to me was great and the pricing is fare for a dealership. I did meet some really nice people but then a couple had a less than desirable attitude. Almost like they had better things to do. More

by OFFICER99999
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Yes
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May 18, 2024

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Took care of the problem with the oil change and let know of a future issue also More

by JMBROWN1
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Yes
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May 19, 2024

Elk Grove Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 17, 2024

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Came to my house and 20 mins latter the recall was fixed didn’t have to go into the facility More

by Mezid49
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Yes
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May 19, 2024

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 17, 2024

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No hassle did the job fixed my truck accepted the warranty did a good job More

by jamesdavis0926
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Yes
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May 19, 2024

Elk Grove Ford responded

Thanks, James, for sharing about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 16, 2024

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Cale took care of business and kept me informed on status of 10k service and 3 outstanding recalls. More

by Bobcourtnier
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Yes
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May 16, 2024

Elk Grove Ford responded

Thank you for the kind words for our service department, Bob! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 14, 2024

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Customer service needs work. Lack of communication with the customer is poor. The fact you can’t make an appointment is crazy. More

by Raultellez77
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No
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May 18, 2024

Elk Grove Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Raul, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 14, 2024

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The department was organized and offered pleasant customer service. My vehicle was completed in a timely manner. More

by ARANGOJ
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Yes
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May 15, 2024

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 12, 2024

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I've had a great experiences with Elk Grove Ford for many years. Great work!!! More

by MIKOLAMA2001
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Yes
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May 12, 2024

Elk Grove Ford responded

Miko, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 11, 2024

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Come there last 15 year and all the time is Customerservice mechanic. Everybody is good i. More

by AUJLA916
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Yes
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May 12, 2024

Elk Grove Ford responded

Thanks for sharing about your experience with Elk Grove Ford. Cale and our team appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 10, 2024

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The service is what is expected, I was in and out in 1 hour. So Good price,, good service, good business. More

by Tim moffatt
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Yes
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May 11, 2024

Elk Grove Ford responded

Tim, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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