Carl Kovach

First time Sahara jeep owner and without a doubt, one of the worst experiences in buying a new vehicle. Now that there is a "death wobble" that is covered under warranty but that has not been repaired corre the worst experiences in buying a new vehicle. Now that there is a "death wobble" that is covered under warranty but that has not been repaired correctly, everyone at the dealership went dark. Now I have to spend my time dealing with Mopar and NCDS and oh have I learned quite a bit. Even with class actions on this condition, it does not keep them from selling this car. Beware of Firkins as they will ignore you... and if you dream of owning a jeep, think long and hard. Research "death wobble" as this will likely happen to you. More

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I am extremely happy with the service provided by Norberto the salesman, he was patient and very knowledgeable. Karol the finance guy, very friendly and not pushy, and Karen helped me a lot by helpin Norberto the salesman, he was patient and very knowledgeable. Karol the finance guy, very friendly and not pushy, and Karen helped me a lot by helping me to know my New Grand Jeep Cherokee get familiar with my Grand Cherokee Summit 2022. She did went above and beyond to get me to know my vehicle. This is my 5th time buying a car at Firkins, I am always very satisfied with the service From starting with manager down to the person who got my car ready in the car wash department. These people have never disappointed, I am glad I came back for my SUV! I am in love with my new Summit SUV! Nice work! Keep it going! More

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I am extremely happy with the sale provided by Norberto Vazquez and Karen helped me get to know my new Grand Cherokee Summit. I was pleasantly surprised at how they took care of me. They were knowledgeable Vazquez and Karen helped me get to know my new Grand Cherokee Summit. I was pleasantly surprised at how they took care of me. They were knowledgeable of the different products they sold and guided me in the right direction with what I needed and was looking for in a new car. All my answered my questions. This is my 5th time buying a car at Firkins and I would definitely recommend anyone needing a car to come to this dealership. I am in love with my New Grand Jeep Cherokee 2022. Thank you More

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Salesman Chris Richardson went above and beyond from start to finish on custom build. Staff were all wonderful to work with start to finish on custom build. Staff were all wonderful to work with More

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The staff are very helpful and knowledgeable. They go above and beyond to make the experience efficient from start to finish They go above and beyond to make the experience efficient from start to finish More

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Outstanding customer service at Firkins. My salesman Chris had everything waiting on me and the truck was cleaned and prepped. All I had to do was the paperwork. I highly recommend Firkins. And if he’s Chris had everything waiting on me and the truck was cleaned and prepped. All I had to do was the paperwork. I highly recommend Firkins. And if he’s available, ask for Chris. More

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Best dealer in Southwest Florida. Thoughtful and kind just what we needed. We own a van and trackhawk we purchased from them. They continue to maintain it for us. Thanks Team Firkins! just what we needed. We own a van and trackhawk we purchased from them. They continue to maintain it for us. Thanks Team Firkins! More

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Joe was so helpful and went above and beyond to get me exactly what I wanted! So grateful for this dealership, everything was so smooth and I will be recommending to everyone I know that needs a car in th exactly what I wanted! So grateful for this dealership, everything was so smooth and I will be recommending to everyone I know that needs a car in the future:) More

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Buying this vehicle from this Firkins dealership has been our best experience we have ever had. Our salesman Shane Eagen was superior, knows his products. Thanks Shane. been our best experience we have ever had. Our salesman Shane Eagen was superior, knows his products. Thanks Shane. More

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Everyone was great with the process and did a good job of getting the sale completed quickly getting the sale completed quickly More

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