Carrie Howard

Carrie was professional and awesome in her ability to make our situation work in the most seemless way possible make our situation work in the most seemless way possible More

by apboosh Verified Customer Verified Customer

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The team did a great job finding my issue and making sure it was fixed. it was fixed. More

by MGNIAZ Verified Customer Verified Customer

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I am new to Ford and new to Salerno-Duane. This was my first experience and Carrier was AMAZING. Friendly, helpful, great communicator. This is now my go-to dealership. This was my first experience and Carrier was AMAZING. Friendly, helpful, great communicator. This is now my go-to dealership. More

by Matt K Verified Customer Verified Customer

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Nice, clean, friendly, helpful. Should have better entertainment in waiting area. Otherwise, a positive experience Should have better entertainment in waiting area. Otherwise, a positive experience More

by 24robf Verified Customer Verified Customer

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Carrie and the team were great. I was kept well informed throughout the entire transmission replacement process. I was kept well informed throughout the entire transmission replacement process. More

by WYuk Verified Customer Verified Customer

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Everyone was low key and friendly making for a pleasant buying experience. Salerno Duane is the only dealership that I have purchased or leased a new car from in almost 30 years. buying experience. Salerno Duane is the only dealership that I have purchased or leased a new car from in almost 30 years. More

by JGILMORE.CHILDERS Verified Customer Verified Customer

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Had an unfortunate warranty issue with my new ST, but Salerno Duane quickly diagnosed the issue and had me back on the road the next day. Can't say enough about the service department!!!!! It is the only Salerno Duane quickly diagnosed the issue and had me back on the road the next day. Can't say enough about the service department!!!!! It is the only place I will take my car for service More

by KATE.LINDO Verified Customer Verified Customer

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If you want to use a service department as an example of how it should be done, then this is the one. Keith, Heather, Lou and the rest of the staff are the absolute best! The reason I have purchased and own how it should be done, then this is the one. Keith, Heather, Lou and the rest of the staff are the absolute best! The reason I have purchased and owned only Fords from Salerno Duane since 1992 is because of Keith and his staff. They are friendly, knowledgeable, accommodating and have kept all our vehicles in the best condition both mechanically and safety wise for over 30 years. I am always confident that I can put my wife and family in our vehicles with no worries. But most of all if you can TRUST the staff. They are like family, and I trust them implicitly. Keep up the great work! More

by fmoli Verified Customer Verified Customer

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Fantastic service! The entire staff and service is what keeps me buying Salerno Duane Fords The entire staff and service is what keeps me buying Salerno Duane Fords More

by dianerenna103 Verified Customer Verified Customer

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The service manager took a personal interest and initiative in helping me resolve an out of warranty repair issue with Ford, going above and beyond to help me. I was thoroughly impressed by the i initiative in helping me resolve an out of warranty repair issue with Ford, going above and beyond to help me. I was thoroughly impressed by the initiative and follow up. My experience with the service manager and department overall was outstanding. More

by Matt NJ Verified Customer Verified Customer

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