Cedric Salas

Holm Automotive Center Inc responded

That's fantastic news! We at Holm Automotive Center are committed to providing a pressure-free and professional car buying experience. We appreciate you recognizing this, and we're thrilled you'd highly recommend us to others. Your kind words go a long way! If you know anyone looking for a new vehicle, please don't hesitate to send them our way. We'd be happy to help them find the perfect car for their needs. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for bringing this to our attention. We sincerely apologize that your experience took a negative turn after declining the extended warranty. At Holm Automotive Center, we strive to provide a consistently positive experience for all our customers, regardless of their purchase decisions. We will be sure to address this issue with our sales staff to ensure everyone feels welcome and respected throughout the car buying process. There's no excuse for a shift in attitude, and we appreciate you letting us know about this so we can improve. We appreciate the high ranking review albeit the problem encountered and look forward to providing your complimentary maintenance. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

At Holm Automotive Center, we take pride in providing a comfortable and helpful experience for all our customers. We appreciate you recognizing that everyone you interacted with was polite and went the extra mile to make you feel at ease. We'll be sure to share your compliments with the entire team! Creating a welcoming atmosphere is important to us, and your feedback lets us know we're achieving that goal. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you so much for the fantastic review! We're thrilled you found your perfect car at Holm Automotive and that Michelle provided exceptional service. Knowing you'd recommend both Holm Automotive and Michelle to others means the world to us. We strive to create a positive car-buying experience, and hearing Michelle's helpfulness played a key role in that for you is very rewarding. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We are so thrilled to hear you had a fantastic experience buying your new car! Congratulations to you and your wife, that's very exciting. It sounds like Isaiah did a great job making the car buying process smooth and enjoyable. Word-of-mouth recommendations are some of the most powerful, so letting your friends, family, and coworkers know about your positive experience is fantastic. Thanks for sharing your feedback! Sincerely, the Holm Automotive Team of Salina

Holm Automotive Center Inc responded

That's excellent to hear! A fast and efficient service is exactly what you hope for when you take your car in. Sounds like they took care of everything you needed and you're happy with the results. That builds trust, so it's no surprise you'll be back for your next car's needs too! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We're thrilled to hear you found a deal you couldn't pass up at Holm Automotive Center! Finding the perfect vehicle for your needs at the right price is what we strive for. Our team is dedicated to customer care and that includes ensuring you receive a fair price on your trade-in. Congratulations on your new pickup truck, and we hope it brings you many happy miles! We look forward to serving up your complimentary maintenance. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic review! Hearing that everyone you interacted with at Holm Automotive Center was friendly, helpful, and knowledgeable truly reflects our commitment to customer care and professional growth. We take pride in our team's dedication to continuous learning and providing exceptional service. Our mission statement emphasizes building trust through quality interactions, and your experience is a great example of that commitment. We appreciate you highly recommending Holm Automotive Center, and we look forward to serving you again in the future! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We at Holm Automotive Center are absolutely delighted to read your review! It means the world to us that you had such a fantastic first-time experience. Hearing that everyone on our team was friendly and went above and beyond to assist you truly warms our hearts. We take pride in providing exceptional customer service, and your feedback lets us know we're achieving that goal. We're also thrilled you were impressed with the cleanliness of our building and restrooms. We strive to create a welcoming and comfortable environment for all our customers. Thank you so much for recommending us! It's the highest compliment we can receive. We look forward to serving your complimentary maintenance. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Congratulations on your new car! We're thrilled to hear that you had a pleasant experience overall, especially with Noe Grullon and Cedric Salas. They take pride in making the car-buying process smooth and positive, and your feedback is greatly appreciated. We look forward to serving your complimentary maintenance! Sincerely, the Holm Automotive Team of Abilene.