Dealership Experience
7 yrs, 10 mos
20 Reviews
Write a Review20 Reviews of Charles Lucas
May 06, 2024
The staff at Coulter Nissan are amazing! From Monica and Andrew in service, to Luke and Darrell in sales, I have always had a pleasant experience. I will definitely be returning to Coulter N From Monica and Andrew in service, to Luke and Darrell in sales, I have always had a pleasant experience. I will definitely be returning to Coulter Nissan to purchase another car for my daughter. More
Other Employees Tagged: Andrew Breit, Monica Garcia, Darrell Gaffney
May 03, 2024
I must say this is one of the best dealerships I have ever been to! I had the pleasure of working with Charles “Luke” Lucas - Internet Sales Manager who was not pushy, very kind, honest, and understandi ever been to! I had the pleasure of working with Charles “Luke” Lucas - Internet Sales Manager who was not pushy, very kind, honest, and understanding of what I wanted and did everything he could possibly do to make an awesome deal that brought me to tears. Thank you Luke!!! He impressed me and made me feel welcome and exactly like a family owned business. I also worked with his mentor and Sales Manager Eric Dohrman. True to his word as well not pushy, and very kind and assisted in making an awesome deal as well. Last but not least want to also give recognition to Justin Marcum - Finance Manager who was also very kind and explained everything and didn’t try to pressure me into anything I didn’t want. I am a very proud owner of a 2023 Nissan Rogue and if I ever need another car this is the only dealership in Surprise I’m going to and work with Luke. I would highly recommend this dealership to my family and friends. Thank you all for all you do and you are appreciated!! More
Other Employees Tagged: Eric Dohrman, Justin Marcum
March 04, 2024
We live 100+ miles away from Coulter Nissan. We communicated with Charles Lucas over the phone and via email prior to coming. He answered all our questions and confirmed the accurate sales price We communicated with Charles Lucas over the phone and via email prior to coming. He answered all our questions and confirmed the accurate sales price for the Frontier and the amount they would offer us for our Altima. Once we arrived at Coulter everything went super smooth. Luke was wonderful to work with and Justin Marcum in finance was great too! We will recommend Coulter Nissan to all our friends and family!! Well worth the drive. More
Other Employees Tagged: Justin Marcum
February 16, 2024
I recently purchased a 2021 Nissan Kicks at Coulter Nissan. Luke and everyone I had contact with were wonderful to work with and made the car buying process smooth. Nissan. Luke and everyone I had contact with were wonderful to work with and made the car buying process smooth. More
Other Employees Tagged: Brian Pierce
January 08, 2024
I have been going to Coulter Nissan for 2 years, when we moved from Western New York. I’ve only used their service business for my 21 Rogue, and was so pleased with the quality and efficiency of that depart moved from Western New York. I’ve only used their service business for my 21 Rogue, and was so pleased with the quality and efficiency of that department. While here, I met with Luke Lucas to discuss purchasing my Rogue, which was a lease. Within an hour and a half, I walked out with my car as the owner. Luke and Brian Pierce (finance officer) made the process so easy . They answered every question I had, found me a great rate for my loan, and were very helpful, professional and courteous. Finally, as a woman purchasing the car, I was pleased that they did not patronize me, as has happened in other instances of my purchasing an automobile. More
Other Employees Tagged: Brian Pierce, Mike Putman
November 06, 2023
I have purchased or leased 4 vehicles through Coulter and the experience has always been 5 star. I see no reason to work with any other dealer. I've been a Nissan customer for many years and don't see that the experience has always been 5 star. I see no reason to work with any other dealer. I've been a Nissan customer for many years and don't see that changing anytime soon. More
Other Employees Tagged: Brian Pierce
October 26, 2023
Very easy to work with us regarding our stress of buying an all electric car & not being able to enjoy. an all electric car & not being able to enjoy. More
Other Employees Tagged: Scott Mcghie
August 29, 2023
Great customer service and overall experience buying a vehicle out of state. Would do business with them again. Luke and Brian were awesome. Thanks for a smooth and easy buying experience. vehicle out of state. Would do business with them again. Luke and Brian were awesome. Thanks for a smooth and easy buying experience. More
Other Employees Tagged: Brian Pierce
September 04, 2021
This is our 2nd vehicle at coulter Nissan and we've been pleased with both experiences as well as with the service department! The team was so great and not pressuring . pleased with both experiences as well as with the service department! The team was so great and not pressuring . More
Other Employees Tagged: Brian Pierce, Croy Sieve