Chris Rucker

Crest Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that Chris provided you with exceptional service and that you found him to be helpful, knowledgeable, and attentive both during and after the sale. Building lasting relationships with our customers is important to us, and we're glad that Chris made such a positive impression on you. We'll be sure to pass along your kind words to him. Your recommendation means a lot to us, and we appreciate your continued support. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

Crest Cadillac responded

Thank you for the fantastic review! We're thrilled to hear that Chris provided you with exceptional service throughout your entire Cadillac experience at Crest Cadillac, from before the sale all the way through after-sales care. It's our goal to build lasting relationships with our customers, and Chris's professionalism is a shining example of that commitment. We appreciate you highlighting his helpfulness before, during, and after the sale, as well as his attentiveness when you brought your car in for service. Having a loaner readily available and keeping you informed are all part of providing a smooth and stress-free experience. We'll be sure to share your kind words with Chris – he'll be delighted to know how much you appreciate his efforts. Thanks again for choosing Crest Cadillac. We look forward to seeing you again in the future for all your automotive needs!

Crest Cadillac responded

Thank you for the fantastic review of Crest Cadillac! We're happy to hear you found our dealership to be a positive experience, with a good selection of cars to choose from. We're especially pleased that you found our salesman, Chris Rucker, to be both helpful and knowledgeable. At Crest Cadillac, we strive to provide our customers with a knowledgeable and professional sales team who can answer your questions and guide you through the car-buying process. We'll be sure to share your kind words with Chris – he'll be delighted to know you appreciated his assistance. Thanks again for choosing Crest Cadillac! We look forward to seeing you again in the future, perhaps for a test drive or a service appointment on your new Cadillac!

Crest Cadillac responded

Thank you for the fantastic 5-star review! We're thrilled to hear that Chris made your experience at Crest Cadillac so positive, from the moment you walked in all the way through. It means a lot to our team to hear such praise! Chris's dedication to exceptional customer service is truly commendable. It sounds like he went above and beyond to be available, helpful, and truly go the extra mile for you. We'll be sure to share your kind words with him – he'll be delighted to know how much you appreciate his efforts. At Crest Cadillac, we strive to provide a welcoming and supportive environment throughout the entire car-buying journey. We're glad Chris embodied that philosophy during your visit. Thanks again for choosing Crest Cadillac. We look forward to seeing you again in the future, perhaps for a service appointment on your new Cadillac, and hopefully Chris can be of service to you again!

Crest Cadillac responded

Wow, congratulations on your custom-ordered Lyriq! We're thrilled to hear your experience at Crest Cadillac was exceptional from start to finish. Our team takes pride in making the custom order process smooth and informative, and it sounds like they delivered! We appreciate you mentioning that our staff answered all your questions and made the purchase process quick and easy. We'll be sure to pass on your kind words to the team.

Crest Cadillac responded

Thank you for the fantastic review! We're thrilled to hear that Chris provided such a positive car buying experience for you. It sounds like Chris found the perfect balance between being informative and helpful, without being pushy. We appreciate you recognizing that he empowered you to make the best decision for yourself, while also educating you about the Cadillac brand. We're also impressed by Chris's clear communication throughout the entire process, keeping you updated with texts and videos. That level of attentiveness ensures a smooth and stress-free buying experience. We're so happy you're super satisfied with both your purchase and your experience with Chris! We will be sure to let him know how much you appreciate his exceptional service. At Crest Cadillac, we strive to provide exceptional customer service, and Chris clearly embodies that commitment. Thank you for choosing us for your Cadillac purchase.

Crest Cadillac responded

Hey Tamikia, sorry to hear about your experience. We understand the importance of clear communication and efficient service. Thank you for bringing this to our attention. Please contact Caleb Brosin at cbrosin@vtaig.com at your earliest convenience.

Crest Cadillac responded

We're so happy to hear about your awesome experience with Chris! Building lasting relationships with our customers is incredibly important to us, and it sounds like Chris truly embodied that philosophy. His attentiveness, patience, and problem-solving skills are exactly what we strive for on our team. Thank you for recognizing these qualities in Chris, and we'll be sure to pass your kind words along to him. We're glad you had a great end-to-end experience, and we look forward to seeing you again in the future!

Crest Cadillac responded

Wow, thank you for the amazing review! We're so glad to hear Chris Rucker's connection with you on the Escalade V group on Facebook led to such a fantastic experience. It sounds like Chris went above and beyond to find the perfect Cadillac Escalade ESV V for your family, and we appreciate you recognizing his phenomenal service. We're thrilled to hear we offered you a fair deal on your trade-in. That's definitely something we strive for. The fact that Chris even delivered the car to you personally shows his dedication to providing exceptional customer service. We appreciate you recommending us!

Crest Cadillac responded

Congratulations on your new car! We're so happy to hear you love it and that your experience was excellent. A smooth transaction and exceptional customer service are what we aim for, and it sounds like Chris delivered! We truly appreciate your kind words about Chris. His knowledge, creativity, professionalism, and straightforward approach are valuable assets to our team. We'll be sure to pass your compliments on to him – knowing he made your decision easy is a great compliment. Thank you for mentioning the follow-up as well. We believe in providing exceptional service throughout the entire car-buying journey. We look forward to seeing you back at Crest Cadillac in the future!