I grew up in Cary, Illinois and my father was superintendent of line maintenance for Northwest Airlines at O'Hare. He made certain that all three of his children had at least basic automotive skills and didn't hesitate to supervise us with doing our own oil changes and helping him with other vehicle repairs. After moving to the Madison area, I started my career as a motorcycle parts consultant, moving on to an automotive warranty claims administrator, dispatcher, service writer and eventually service manager. I enjoy working with the technicians, service writers, and other staff in a team environment. Our self proclaimed motto is to treat every customer as if it were family coming through the door and give them the fairest price and trusted service that we all should expect.
Read more230 Reviews
Write a ReviewDealership Experience
10 yrs, 10 mos
Industry Experience
39 yrs, 11 mos
Languages Spoken
English
230 Reviews of Cindy Higgins-Regan
May 24, 2024
I am grateful to work with this crew on my vehicle. Good service is the reason we keep coming back! Keep it up Symdon Crew! Good service is the reason we keep coming back! Keep it up Symdon Crew! More
Other Employees Tagged: Jack Regan , Alissa and Whitney and the whole crew who take my payments!! Awesome crew
May 24, 2024
Very prompt and speedy. They also informed me that they did not need to rotate the tires like I requested because they did it the last oil change. They also informed me that they did not need to rotate the tires like I requested because they did it the last oil change. More
May 22, 2024
Friendly, good service, completed in a timely manner. Answered all my questions. Will use again. Answered all my questions. Will use again. More
Other Employees Tagged: Jack Regan
May 10, 2024
I've had to travel a bit of a distance to reach Symdon's service department, but it's absolutely worth it. The team there is fantastic, providing excellent service at fair prices. service department, but it's absolutely worth it. The team there is fantastic, providing excellent service at fair prices. More
Other Employees Tagged: Angela McCully, Aaron Boczkiewicz, Shane Jenkins, Jack Regan
April 27, 2024
Overall service was quick and efficient. Waiting room clean and was out within 45 minutes Waiting room clean and was out within 45 minutes More
Other Employees Tagged: Jack Regan
April 21, 2024
Very good service whenever we come in. Loaner cars are normally available. Very professional and knowledgeable staff. Always good to deal with Loaner cars are normally available. Very professional and knowledgeable staff. Always good to deal with More
Other Employees Tagged: Jack Regan
April 17, 2024
We have always had great service and buying experiences at Symdon. The service department is always and helpful and do a great job keeping customers updated on repairs and other services. I have enjoyed wo at Symdon. The service department is always and helpful and do a great job keeping customers updated on repairs and other services. I have enjoyed working with Cindy, Whitney and Jack. After meeting Aaron a few months ago and letting him know, we were interested in purchasing a new car in the Spring, he contacted us a week ago to inform us he had a Trailblazer in the color we were interested in purchasing. We appreciated the call and purchased our car in a few days. Aaron also has been available by phone to help with any questions we have had with learning a new vehicle. Thanks to Shane for his help with financing. We have recommended Symdon to friends and family because of the great service and genuine are of their customers. . More
Other Employees Tagged: Aaron Boczkiewicz, Shane Jenkins, Jack Regan