Craig Douglas
Craig Douglas at Ken Ganley Ford Norton
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Craig Douglas

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
388 Reviews
4.9

388 Reviews

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388 Reviews of Craig Douglas

May 30, 2024

Dealership Rating
Employee Rating

They listened to my questions and what I was looking for, they understood and worked with my situation, and they have been helpful any time I've contacted them since. Gavin was the best car salesman I've met More

by prine.c.m
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 31, 2024

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Gavin and truly appreciate your feedback.

May 21, 2024

Dealership Rating
Employee Rating

The dealership has a very friendly, helpful staff. Desmond did a great job assisting me with finding the right vehicle for my needs. More

by Sean King
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

May 24, 2024

Ken Ganley Ford Norton responded

Hello Sean, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2024

Dealership Rating
Employee Rating

Cannot praise Ken Ganley Ford of Norton enough. Christian our sales rep was kind and courteous. Was knowledgeable on the vehicle we were interested in, and found us a great deal on our new Badlands More

by Craccus33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 24, 2024

Ken Ganley Ford Norton responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

May 20, 2024

Dealership Rating
Employee Rating

The process was swift and efficient. The employees were very friendly and helpful unlike most dealerships. More

by coxcarlos95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kneebusch, Jack Leonhard

May 20, 2024

Ken Ganley Ford Norton responded

Thank you, Carlos, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

May 18, 2024

Dealership Rating
Employee Rating

Joe was very easy to work with and not pushy at all . He was very supportive and understanding that my husband needed to see the vehicle and he made the accommodation and was respectful ! In the future, More

by Stacykovacs1923
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

May 20, 2024

Ken Ganley Ford Norton responded

Stacy, we are very happy to hear that Joe provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 15, 2024

Dealership Rating
Employee Rating

Scott was excellent to work with and answered all my questions, and showed all the options. He worked very hard to make the deal happen, thanks to everyone More

by kens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Bomgardner

May 15, 2024

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Scott to be a positive one. Please don't hesitate to reach out if you need anything else.

May 14, 2024

Dealership Rating
Employee Rating

Austin was my salesman, he was amazing and made the deal as painless as possible. Had a really good experience. More

by shaunjd74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin 5 stars

May 15, 2024

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Austin here at Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

May 13, 2024

Dealership Rating
Employee Rating

Jack was very helpful and friendly. He explained everything and answered all the questions I had. 10 out of 10 experience for my first time purchasing a car. More

by Justinkuzawa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Leonhard

May 13, 2024

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jack here at Ken Ganley Ford Norton. Congratulations on your new purchase, Justin!

May 10, 2024

Dealership Rating
Employee Rating

The dealership is very clean, and everyone I dealt with was polite and personable. Christian was the BEST! This was my son’s first car and Christian treated my son with patience and respect. Really good More

by eallenemail
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Christian Rodriguez

May 10, 2024

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear that Christian was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 05, 2024

Dealership Rating
Employee Rating

Tony is awesome! He worked hard to get me a loan for my car. Thanks Tony! More

by lilly_oh73
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Ken Ganley Ford Norton responded

It's great to hear that Tony was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

May 07, 2024

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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