Damien Phillips | Page 4

Good service , friendly sales person, Damien did a great job and was very professional, he offered different options and never gave up looking for an option even t , friendly sales person, Damien did a great job and was very professional, he offered different options and never gave up looking for an option even that I had no credit history... Thanks to sam swope jeep.. More

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Great Car Buying Experience I purchased a 2015 Jeep Wrangler on 23 July, 2015. The entire experience was hassle free. I originally had come in on July 4 and ordered a Jeep Rene I purchased a 2015 Jeep Wrangler on 23 July, 2015. The entire experience was hassle free. I originally had come in on July 4 and ordered a Jeep Renegade. I dealt with Damien Phillips as my Salesperson and Dave Richie was the manager who found the vehicle for me and was working on getting it shipped in. During that visit, I was impressed by both people. Mr. Phillips was patient as I looked at several different vehicles and finally selected the Renegade, while Mr. Richie was the first person out of a few dealerships who actually found the exact vehicle I wanted. During the next two weeks, both Mr. Phillips and Mr. Richie kept me informed on the status of my vehicle. After the vehicle was delayed, I went into the dealership on 23 July in order to test drive a Renegade and a Wrangler to complete my buying research. The Salesperson I had, Chris Kerfoot, was very kind and patient as well while we drove the vehicles and even looked at a Cherokee. As I was mulling over my decision to wait on the Renegade or go with a Wrangler, I spoke to Jeremiah Six, the General Sales Manager, and he and Mr. Richie continued to answer my questions and make me feel at ease. I eventually decided on the Jeep Wrangler and dealt with Duncan Riddle to go over the financing piece. He was fantastic and the process was quick and painless. The end result, I walked out of the dealership in a good mood with a new vehicle. I would highly recommend Sam Swope Jeep to anyone looking to buy a car. In dealing with past car purchases in other cities and dealerships, I've dealt with pushy staff who were high pressured to make a sale and I had no issues with walking out of a dealership in the middle of the process. I did not feel this attitude during either visit I made. Instead, I found everyone from the Sales people to the management friendly, courteous, patient, and there to answer questions. Buying a car often feels adversarial and stressful and I did not feel this way. I appreciate that everyone I dealt with spoke with honesty and candor in addressing all of my questions. This experience is how buying a car should be. More

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Best Car Buying Experience Ever! We had just left the car lot of a Louisville Jeep competitor of yours. Totally bad experience. Thought we would at least give it one more try, knowin We had just left the car lot of a Louisville Jeep competitor of yours. Totally bad experience. Thought we would at least give it one more try, knowing Swope had more inventory, and at least we could see the Jeep Grand Cherokee of my desires. My expectation was to check this Jeep off my checklist, and go by a Buick elsewhere. Damien met us at our car door on the cold & snow covered day. Huge smile. Very warm, engaging and friendly. At his desk he skillfully, without pressing, explored our desires and suggested a test drive of 2 vehicles in stock. The first car, which had six inches of snow on it, was snow swept, washed, and driven to the service area for our viewing & start of the test drive. I loved the car, and Damien recognized that. He also knew I felt it had too many bells & whistles & a bit too pricy. We drove to an off sight lot, where Damien personal blushed the snow off and warmed the car up, as we sat warmly in the first car. My wife & I like everything about this car, except the black interior. We drove back to the office, negotiated a fair price, and even found a car in Cincy with our preferred tan interior. Damien the whole time was knowledgible, flexible, and very customer centric. Our new car was delivered 2 days later. We are totally pleased with the car & the buying experience. I would highly recommend Damien to anyone buying a car. I never thought I would say buying a car was fun...but this one was! More

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2015 SCAT PACK Damien was my salesperson he was awesome to work with very patient answered all my questions felt very comfortable when i walked in I had a great Damien was my salesperson he was awesome to work with very patient answered all my questions felt very comfortable when i walked in I had a great experience from beginning to end management was great to work with as well my purchase was very quick and painless . Damien has done everything he said he was going to do and more I will definitely tell my family and friends to see him I consider Damien not just a salesman but a friend thank you very much YOU GUYS ARE NUMBER 1 More

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