Derek Brodeur
Derek Brodeur at Audi Burlington

Derek Brodeur

Audi Service Advisor

Audi Burlington

62 Cambridge St
Burlington, MA 01803

4.9
367 Reviews
4.9

367 Reviews

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367 Reviews of Derek Brodeur

May 28, 2024

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Employee Rating

The service met expectations. . The work done in a timely manner. Derek was on top of everything. More

by dxtema
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Recommend Dealer
Yes
May 29, 2024

Audi Burlington responded

Hi DX Tema! Thank you for your kind feedback! We're thrilled to hear that our service met your expectations and that the work was completed promptly. Derek will be pleased to know his efforts were appreciated and recognized at Audi Burlington!

May 23, 2024

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In and out in a flash……… Great Service! !!! Very comfortable Environment to wait in. Great experience More

by cchais12
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Recommend Dealer
Yes
May 24, 2024

Audi Burlington responded

Thank you for sharing your 5-star review! We look forward to seeing you next time at Audi Burlington!

May 17, 2024

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Outstanding Service in every way. The dealership was unbelievably responsive, the communication was amazing and the work they performed on my car was exemplary. More

by cindyt
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Recommend Dealer
Yes
May 17, 2024

Audi Burlington responded

Cindy, we're happy to hear you're pleased with the service provided by our team here at Audi Burlington! Thanks so much for the wonderful feedback and please don't hesitate to reach out if we can assist you again in the future!

May 17, 2024

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The service was excellent. The work done was superb. Derek was on top of everything. More

by mike
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Recommend Dealer
Yes
May 20, 2024

Audi Burlington responded

Hi Mike! Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our service and that the work met your expectations at Audi Burlington. Derek will be especially pleased to know his efforts were appreciated.

May 13, 2024

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Audi Burlingtons service department is one of the best I have ever experienced. Derek Brodeur always goes above and beyond to keep you in “the know”. Also nice touch that the car comes back sparkling clean. More

by ksgreeley
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Recommend Dealer
Yes
May 14, 2024

Audi Burlington responded

Hi K S Greeley! Thanks for the shout-out! We're glad to know that Derek and our service department at Audi Burlington have been able to impress you. Enjoy your sparkling clean car!

May 13, 2024

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All service folks are Very helpful and efficient. Comfortable waiting room. In addition to service helped me with another item More

by KkB
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Service Time
Recommend Dealer
Yes
May 14, 2024

Audi Burlington responded

Hi KKB! We're delighted to know that you found our service team at Audi Burlington helpful and efficient. We always aim for a comfortable experience, both in the waiting room and on the road!

April 29, 2024

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They are both professional in how they handle the service, but what sets them apart is how accommodating and helpful their team is to someone that needs their assistance! More

by sullivan.ryanp
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Ferreira

Apr 30, 2024

Audi Burlington responded

We're so glad to know our team at Audi Burlington was able to provide you with professional and accommodating service. Thanks for the positive feedback!

April 25, 2024

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Derek made sure I was kept informed while they did the maintenance on my car. Service Department is always friendly when you arrive and makes sure that everything is done satisfactorly. More

by GT
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Recommend Dealer
Yes
Apr 26, 2024

Audi Burlington responded

We're glad to know that Derek and our team at Audi Burlington kept you well-informed throughout your recent experience. We always aim for friendly service and complete satisfaction! Thanks for the review.

April 19, 2024

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Audi Burlington is professional , pleasant, informative, with no surprises. The representatives take time to discuss issues and explore options. I recommend them highly. More

by G
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Recommend Dealer
Yes
Apr 22, 2024

Audi Burlington responded

Hi! We're delighted to know that you had a positive experience at Audi Burlington and found our team professional, pleasant, and informative. Thanks for the high recommendation!

April 12, 2024

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Employee Rating

Brendan Leary in sales who sold us 2 of our Audis is excelent and is the main reason I go to Audi Burlington Jim in service has done a good job More

by Alanfedup
Service Price Transparency
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi, Brendan Leary

Apr 15, 2024

Audi Burlington responded

We're delighted to know that Brendan and Jim have been instrumental in your positive experiences at Audi Burlington. We appreciate the support, and we look forward to continuing our relationship with you!

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