Dylan Stanfield | Page 2

Even with an appointment scheduled it took them 5 days to diagnose my vehicle. If I make an appointment I shouldn't have to wait 5 days for them to look at my vehicle they should look at it the day I come in diagnose my vehicle. If I make an appointment I shouldn't have to wait 5 days for them to look at my vehicle they should look at it the day I come in which is the date of my appointment. Then they told me they couldn't find anything wrong with it and they didn't do anything to fix it and as soon as I leave the dealership within 30 minutes it's messing up again yet they had it for 5 days and there was nothing wrong so now I have to schedule another appointment to come back in for them to be rude to me and talk to me about how they can't give me a loaner car and that's not their problem and I have to go talk to a Salesman even though I have a brand new car and it's in no way my fault that it's tearing up already and stuff is not working right but by all means it should be on me to cover my own mode of transportation when I'm without a vehicle because you'll have to keep it for a week. I would super appreciate if I could drop my vehicle off and it be worked on that day and then someone actually fixed the issue instead of resetting everything and letting me get 20 minutes down the road to have it mess up again. I'm a very busy person and coming back in for the same problem repeatedly he's not on my list of things to do More

by ZPARPART Verified Customer Verified Customer

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El Dorado always provides a good customer service support. Dylan was great and happy to purchase a second vehicle from him. support. Dylan was great and happy to purchase a second vehicle from him. More

by OSCARVIVES Verified Customer Verified Customer

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This is the second time that I am purchasing a car from El Dorado dealer in McKinney. I returned as a customer due to the great service and attention that they are providing to their customers. A 100% sati El Dorado dealer in McKinney. I returned as a customer due to the great service and attention that they are providing to their customers. A 100% satisfaction. You should buy there too. More

by OSCARVIVES Verified Customer Verified Customer

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Everything was fast and up front. My salesman was very informative and answered every question I had even though we had to swap out vehicles a few times to get where I needed to be My salesman was very informative and answered every question I had even though we had to swap out vehicles a few times to get where I needed to be More

by ZPARPART Verified Customer Verified Customer

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El Dorado Chevrolet has the best customer service of all the dealerships I’ve ever done business with, which is why we keep going back! the dealerships I’ve ever done business with, which is why we keep going back! More

by DBKARMANN Verified Customer Verified Customer

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The entire process was amazing. Dylan was beyond fabulous in helping us purchase our new truck. ElDorado is our go to whenever we are looking to buy! Dylan was beyond fabulous in helping us purchase our new truck. ElDorado is our go to whenever we are looking to buy! More

by DBKARMANN Verified Customer Verified Customer

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Dylan was excellent. He listened to.what our needs were and went to work toake it happen. He listened to.what our needs were and went to work toake it happen. More

by QUIZBILL Verified Customer Verified Customer

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I was very pleased with the professional service that your salesman provided me with. I would highly recommend your dealership to other people I know. your salesman provided me with. I would highly recommend your dealership to other people I know. More

by LADRY Verified Customer Verified Customer

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Everything went great. Everything went great. Dylan was very helpful and knowledgeable. Everything went great. Dylan was very helpful and knowledgeable. I'd recommend famil Everything went great. Dylan was very helpful and knowledgeable. Everything went great. Dylan was very helpful and knowledgeable. I'd recommend family and friends. More

by RJRODR Verified Customer Verified Customer

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Jack is an awesome young man and with that personality and those people skills he will go a long way. Hopefully he’ll be the GM of El Dorado Chevrolet one day. Everyone should strive to be on Jack’s lev and those people skills he will go a long way. Hopefully he’ll be the GM of El Dorado Chevrolet one day. Everyone should strive to be on Jack’s level of customer service and professionalism. More

by locogringo Verified Customer Verified Customer

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