Dealership Experience
9 mos
Industry Experience
24 yrs, 1 mo
Languages Spoken
English
11 Reviews
Write a Review11 Reviews of Fred Graham
May 30, 2024
Updating a previous ongoing problem with thi dealership, employees are deceitful, rude and unprofessional, you will be wise to avoid a purchase here. Bought a truck in February, has since been in for major employees are deceitful, rude and unprofessional, you will be wise to avoid a purchase here. Bought a truck in February, has since been in for major transmission repair twice, still the same problems, poor communication from service and sales department. Steering rack replacement within 100 miles of buying the vehicle. Had the vehicle aligned, vehicle still pulls to the left. The sales manager when asked to make it right claims none of this was the dealerships fault and or problem, was upset that I wrote a bad review on google. To which my response was if you want better reviews , do better business. I have had my vehicle for a total of 30 days in the 3 months I’ve owned and made payments on it. My reviews will reflect the quality of service, if this business wants good review from me then they should make this situation right. Instead of making excuses it’s my hard earned money down the drain. As it stands now I would not recommend Mike Murphy to an enemy let alone a friend. Buyers beware!!!! Took the vehicle elsewhere for trade, because of the branded title the value of this vehicle is 14k Mike Murphy ford sold me the truck at 25k. Plus warranty and gap coverage. I went back in today to again see if they would make it right the sales manager Jeff lynch, stated that Mike Murphy wanted no part in making it right, and I quote “because I wanted to play reporter” referring to my reviews on google about this transaction. I beg anyone who has had a similar experience, (which talking with coworkers and friends, has been many) to write a review and to let potential buyers know what kind of business they are running. They refuse to stand behind the vehicles they sell, and will flat out laugh in your face when you confront them. I am out a vehicle as this transmission will surely fail again, the vehicle is worth 10k less than why I paid, and no other dealer will touch it because of the branded title. Maybe you will get lucky enough to get a reliable vehicle here, …. But if you don’t…………… More
Other Employees Tagged: Nathan Noyes, Brandon Salvati, ANTHONY DAVIS, Richie Geiger, Ron McCloud, Tim Puentes, Butch Brakebill, Douglas Hall, Derek Greenwood
May 20, 2024
This is the 4th vehicle I have bought from Mike Murphy Ford. Highly recommend this dealership. Ask for Kevin!! Plus the service department is great 👍. Ford. Highly recommend this dealership. Ask for Kevin!! Plus the service department is great 👍. More
Other Employees Tagged: Nathan Noyes, Kevin Towle, Mike Murphy, Curt Crozier
May 10, 2024
Fantastic! ! We really like the people and they deal fairly. We like our new truck too. It is pretty and has the features we need. ! We really like the people and they deal fairly. We like our new truck too. It is pretty and has the features we need. More
Other Employees Tagged: Kevin Towle, Mike Murphy, Todd Brekke , Alicia Holden
February 25, 2024
Kevin was really helpful and went the extra mile to get me in a car. me in a car. More
Other Employees Tagged: Kevin Towle, Alicia Holden
February 06, 2024
once we arrived to the dealer ship we were greated with nothing but enthusiasm! Fred was more than happy to help us find exactly what we needed. after test driving a few cars he explained everything very w nothing but enthusiasm! Fred was more than happy to help us find exactly what we needed. after test driving a few cars he explained everything very well while having fun and cracking jokes. Fred is amazing with customers and we will definitely be recommending him to others! More
February 05, 2024
Fred Graham was truly exceptional during our first experience at Mike Murphy Ford. He listened to exactly what I was looking for, understood my budget and helped me find the perfect car for my needs. experience at Mike Murphy Ford. He listened to exactly what I was looking for, understood my budget and helped me find the perfect car for my needs. When the time comes to get another car I will absolutely be returning to Fred. He is so down to earth and looked out for my best interest. I would 10/10 recommend him for any of your car needs. My husband described Fred to be smooth as silk and knew he was the right man to assist us from the moment they shook hands. More
Other Employees Tagged: Curt Crozier
January 24, 2024
A great experience very minimum time spent waiting and very helpful in every way of the process of getting the vehicle. Thank you so much for all your help especially Kevin Towle. very helpful in every way of the process of getting the vehicle. Thank you so much for all your help especially Kevin Towle. More
Other Employees Tagged: Kevin Towle, Curt Crozier
December 23, 2023
Good sales man. Love the car and the dealership. This is the 2nd car we bought from them. Love the car and the dealership. This is the 2nd car we bought from them. More
Other Employees Tagged: Kevin Towle , Dillon Getz
December 15, 2023
The whole Mike Murphy team was a joy to work with. Keep up the great work! Keep up the great work! More
Other Employees Tagged: Kevin Towle, Brett Bergman, Tim Puentes
November 24, 2023
Fred worked with me to get me what I was looking for and made sure I understood the whole process as this was my first time buying a car alone. I would highly recommend working with him and will definitely made sure I understood the whole process as this was my first time buying a car alone. I would highly recommend working with him and will definitely be back to see him when I’m ready for an upgrade! More