Garrett Lough
Garrett Lough at Barry Sanders Supercenter
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Garrett Lough

Service Advisor

Barry Sanders Supercenter

4120 West 6th Avenue
Stillwater, OK 74074

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4.5
43 Reviews
4.5

43 Reviews

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43 Reviews of Garrett Lough

May 31, 2024

Dealership Rating
Employee Rating

The work seems to be fine, but communication was pretty bad. No one answers the phone. Even sales is hit or miss. I understand scheduling & parts etc may be unpredictable. I just want to know what's going More

by candydeckard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Ingram

May 29, 2024

Dealership Rating
Employee Rating

Excellent customer service. Friendly! And they do a great job on my car. Thank you. More

by spiritual.directorbmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Clark, Michael Ingram

May 29, 2024

Barry Sanders Supercenter responded

We appreciate your five-star rating and review! We're delighted to hear that you received excellent customer service and that you're pleased with the work on your car. We look forward to serving you again soon.

May 28, 2024

Dealership Rating
Employee Rating

Appointment was quick and easy. Took care of everything I wanted done and offered to work on other stuff I plan on getting done in the near future. Will be coming back whenever I ne More

by jordan.outwater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Clark, Michael Ingram

May 28, 2024

Barry Sanders Supercenter responded

Thank you for your feedback, jordan.outwater! We're glad to hear that your appointment was quick and easy, and that we could take care of everything you needed. We look forward to welcoming you back whenever you need our services again!

May 01, 2024

Dealership Rating
Employee Rating

I really love my Hyundai. The service department does a great job. I really appreciate their timeliness! More

by jtoth4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Clark, Michael Ingram

May 01, 2024

Barry Sanders Supercenter responded

We're delighted to hear that you're loving your Hyundai and that our service department's timeliness has made a positive impression on you. Thank you for sharing your experience with us! If you ever need anything else, feel free to reach out.

May 01, 2024

Dealership Rating
Employee Rating

Garrett was amazing. He took time with me to explain everything and didn’t push me for repairs I didn’t need at the time. Very nice man to work with. More

by marshahuff72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Barry Sanders Supercenter responded

Hi Marshahuff72. We're delighted to hear that Garrett provided you with excellent service and took the time to explain everything thoroughly. We strive to ensure our customers have a positive experience. If you ever need anything else, don't hesitate to reach out.

April 19, 2024

Dealership Rating
Employee Rating

Very pleased w quick available appt slot, staff were pleasant and knowledgeable. Thank you all. More

by FASTRIDERRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Barry Sanders Supercenter responded

Thank you, FASTRIDERRN! We're delighted to hear that you were pleased with our quick available appointment slot and that our staff were pleasant and knowledgeable. If you ever need anything else or have any questions, please feel free to reach out. We're here to help!

February 15, 2024

Dealership Rating
Employee Rating

It was very enjoyable and efficient Very good staff and informational conversations with them Okay More

by kbaggs21
Recommend Dealer
Yes

Other Employees Tagged: Garrett Lough

Feb 16, 2024

Barry Sanders Supercenter responded

Thanks for sharing your feedback, kbaggs21! We're glad to hear that you found your experience enjoyable and efficient. Providing informative conversations with our staff is important to us. If you have any further questions or need assistance in the future, feel free to reach out.

February 09, 2024

Dealership Rating
Employee Rating

Not good. There have been many issues with the dealership not being honest with things. I have asked the community about them and they indicated that they do n More

by JEFF.KREUTZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 10, 2024

Barry Sanders Supercenter responded

I first want to apologize for your experience. We do care and value all of our customers; and, I am sorry we fell short of making you feel valued. In an effort to keep our prices #1 in our market, we can't guarantee 2nd keys on used cars and I understand that was frustrating for you. I hope you return and give us the opportunity to provide the experience we want all of our customers to feel. Best regards and I hope you visit us soon. Sincerely, Jason Banister

February 06, 2024

Dealership Rating
Employee Rating

A rip off. Not interested in getting customers to return. We only go here if it's an absolute emergency. More

by agreenroy
Recommend Dealer
No

Other Employees Tagged: Garrett Lough

Feb 06, 2024

Barry Sanders Supercenter responded

Hello, Our goal is to exceed all expectations and I hope with some clarity we can exceed your expectations as well. Based on your rating and no feedback, I do not understand your concern or even how to assist. As time permits, please call or e mail with details where we can address your concerns and develop a positive solution. Sincerely, Jason Banister JBanister@BarrySandersSupercenter.com 405 338 9822

Feb 06, 2024

Barry Sanders Supercenter responded

Hello, Our goal is to exceed all expectations and I hope with some clarity we can exceed your expectations as well. Based on your rating and no feedback, I do not understand your concern or even how to assist. As time permits, please call or e mail with details where we can address your concerns and develop a positive solution. Sincerely, Jason Banister JBanister@BarrySandersSupercenter.com 405 338 9822

Feb 06, 2024

Barry Sanders Supercenter responded

Hello, Our goal is to exceed all expectations and I hope with some clarity we can exceed your expectations as well. Based on your rating and no feedback, I do not understand your concern or even how to assist. As time permits, please call or e mail with details where we can address your concerns and develop a positive solution. Sincerely, Jason Banister JBanister@BarrySandersSupercenter.com 405 338 9822

Feb 06, 2024

Barry Sanders Supercenter responded

Hello, Our goal is to exceed all expectations and I hope with some clarity we can exceed your expectations as well. Based on your rating and no feedback, I do not understand your concern or even how to assist. As time permits, please call or e mail with details where we can address your concerns and develop a positive solution. Sincerely, Jason Banister JBanister@BarrySandersSupercenter.com 405 338 9822

Feb 06, 2024

Barry Sanders Supercenter responded

Hello, Our goal is to exceed all expectations and I hope with some clarity we can exceed your expectations as well. Based on your rating and no feedback, I do not understand your concern or even how to assist. As time permits, please call or e mail with details where we can address your concerns and develop a positive solution. Sincerely, Jason Banister JBanister@BarrySandersSupercenter.com 405 338 9822

Feb 06, 2024

Barry Sanders Supercenter responded

Hello, Our goal is to exceed all expectations and I hope with some clarity we can exceed your expectations as well. Based on your rating and no feedback, I do not understand your concern or even how to assist. As time permits, please call or e mail with details where we can address your concerns and develop a positive solution. Sincerely, Jason Banister JBanister@BarrySandersSupercenter.com 405 338 9822

February 04, 2024

Dealership Rating
Employee Rating

This is the second Dodge Charger I have bought from Barry Sanders Supercenter. The service and sales department have always taken care of my needs. They are the only ones I let work on my vehicles I have bou More

by Waynebos2007
Recommend Dealer
Yes

Other Employees Tagged: Garrett Lough

Feb 05, 2024

Barry Sanders Supercenter responded

Thank you, Waynebos2007! We truly appreciate your loyalty and are thrilled to hear about your positive experiences with both our sales and service departments. It's fantastic that Garrett could assist you effectively. Your 5-star review means a lot to us, and we're grateful for the trust you place in us to work on your vehicles. If there's anything else you need, feel free to reach out. Safe travels in your Dodge Charger!

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