59 Reviews
Write a Review59 Reviews of Gus Gertos
April 25, 2024
Disappointed car wash not working and had to pay for one at nearby car wash which was no good. The one next to your dealership. Wait time was long. The only reason I’m rating good is person who took care of at nearby car wash which was no good. The one next to your dealership. Wait time was long. The only reason I’m rating good is person who took care of me was great. What happened to WOW experience from BMW. I’ve been customer for years and expect better service. I purchased another X5 but had to go to Naperville. However will continue service in Orland More
Other Employees Tagged: Alvin Crowder
April 25, 2024
They gave me a better deal than other dealerships and the sales consultants were especially friendly. sales consultants were especially friendly. More
Other Employees Tagged: Colleen Wright, Vince Moreno
April 20, 2024
Richard Pool is the only reason we continue to drive BMW’s. He clearly cares about customer service and keeping the customer satisfied. p.s. A coed bathroom with no signage during construction is un BMW’s. He clearly cares about customer service and keeping the customer satisfied. p.s. A coed bathroom with no signage during construction is unacceptable! A man entered the stall next to me & I had to hide in my stall until he left (& did NOT wash his hands 🤮) thinking I accidentally entered the wrong bathroom! More
Other Employees Tagged: Richard Pool
April 19, 2024
We always enjoy our experience with BMW of Orland Park. James “Jimmy” was through. He set up our ability to view the inspection online. Vince checked our loaner in for the return. The cashier Paige charged James “Jimmy” was through. He set up our ability to view the inspection online. Vince checked our loaner in for the return. The cashier Paige charged attempted to charge us for warranty coverage But soon rectified it with our signature vs our debit card. Otherwise all was perfect! Gus, the salesman is Remarkable too! More
Other Employees Tagged: James “Jimmy” and Paige
March 15, 2024
The best service we have ever received at a Dealership from the entire staff! We purchased a 2024 BMW x3, and our salesperson was Gus Gertos. He is definitely an asset to your dealership! Very profession from the entire staff! We purchased a 2024 BMW x3, and our salesperson was Gus Gertos. He is definitely an asset to your dealership! Very professional, quick, and courteous. More
Other Employees Tagged: Matt the genius! Outstanding!
March 11, 2024
My experience with Collen is always smooth she is a great sales person very personable and knowledgable. Also, I would like to thank Gabe for his professionalism as well. Great team. sales person very personable and knowledgable. Also, I would like to thank Gabe for his professionalism as well. Great team. More
Other Employees Tagged: Colleen Wright, Gabe Jarquin, Alvin Crowder, Matt McCormack
February 22, 2024
Over all experience and working with Jason was great . They got me in and out in a timely manner. Thank you They got me in and out in a timely manner. Thank you More
Other Employees Tagged: Mark Bugajski
January 18, 2024
Gus Gertos has sold me 4 vehicles and now my wife’s car He’s so helpful and knowledgeable He’s so helpful and knowledgeable More
Other Employees Tagged: Mark Bugajski
January 17, 2024
Dion is an amazing service representative. He ensures that you have the best experience possible. He is very professional and informed. He is a great addition to BMW of Orland Park. He ensures that you have the best experience possible. He is very professional and informed. He is a great addition to BMW of Orland Park. More