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James Thomforde
James Thomforde at Transwest Chevrolet
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James Thomforde

Service Advisor

Transwest Chevrolet

1200 W Main St
Sterling, CO 80751

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4.3
14 Reviews
4.3

14 Reviews

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14 Reviews of James Thomforde

June 01, 2024

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Employee Rating

Jim rushed my vehicle through service for me at my request due to an impending storm. He offered a change in my scheduled service for an hour earlier. Couldn’t be happier. More

by R.BANG
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Recommend Dealer
Yes
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May 25, 2024

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He charged me for a diagnosis and I’ll take it somewhere else to fix the huge bill. Also said my care was not worth fixing. His boss did not do what I asked to help with insurance. She lost my business. More

by JONPBOY3
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Workmanship
Service Time
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Recommend Dealer
No
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May 28, 2024

Transwest Chevrolet responded

Transwest Chevrolet is sorry to hear you had a less than perfect experience while in for service. Our team works hard to deliver a great experience to all of our guests. We are sorry we fell short. We will review your visit with our service team to make the appropriate corrective actions. Thank you for your feedback, it's how we continue to improve. The Transwest Chevrolet Team

May 23, 2024

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No problems, waiting area was nice and clean. Everyone is friendly. I would reccomend them More

by lanahahn
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Recommend Dealer
Yes
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May 23, 2024

Transwest Chevrolet responded

Hi Lana. Transwest Chevrolet is happy to hear our team was able to take great care of you while on your recent visit. We work hard to create a smooth, hassle-free experience and we are happy we delivered. Thank you very much for your business and we look forward to helping in the future. The Transwest Chevrolet Team

May 16, 2024

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Have no complaints, everything was done in a timely manner and satisfied with the service. More

by BDJANETTE
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Recommend Dealer
Yes
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May 23, 2024

Transwest Chevrolet responded

Transwest Chevrolet is happy our service team was able to get you in, fixed up and back on the road in a timely manner. Thank you very much for allowing us to earn your business and we hope we can be of help in the future. The Transwest Chevrolet Team

January 10, 2024

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I had very good service getting my tires replaced. Thank you for your time and service. More

by GRANNYPATRICIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin Lind

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Jan 11, 2024

Transwest Chevrolet responded

Transwest Chevrolet appreciates the 5-star review. We are happy the service team was able to take great care of you while getting your tires replaced. Thank you very much for your business and we hope we can be of help in the future. The Transwest Chevrolet Team

December 30, 2023

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Very friendly. My appointment took longer than expected one hour and a half for an oil change. More

by GARYJENI
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Recommend Dealer
Yes
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December 07, 2023

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Always receive quick and excellent service. Transwest is our go to place to find out what’s wrong. More

by KEVINUTLEY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Cochran, Austin Pierce, Chesney Langhorst, Rickie Thomlinson, Brian Rhodes, Dale Ruch , Dustin Lind, Mike Schadegg

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Dec 11, 2023

Transwest Chevrolet responded

Hi Kevin. Transwest Chevrolet appreciates the great review and your continued support. As you know, our teams work hard to deliver a great customer experience. Thank you again for your continued support and we look forward to seeing you soon. The Transwest Chevrolet Team

November 24, 2023

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Employee Rating

I really like Transwest the staff are great as always nice and friendly . I alway recommend them to friends and family More

by R.MCCORMICK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Chartier

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Nov 28, 2023

Transwest Chevrolet responded

Transwest Chevrolet appreciates the 5-star review. We are happy our team has always made the experience a pleasant one. Thank you very much for your continued support and we appreciate you recommending us to your friends and family. We look forward to helping you with your future automotive needs. The Transwest Chevrolet Team

November 14, 2023

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I was greated when I arrived and everyone was courtious. The price was lower than I expected. More

by DAMON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin Lind, Casey Blake

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Nov 15, 2023

Transwest Chevrolet responded

Hi Damon. Transwest Chevrolet is happy our service team took great care of you and earned a 5-star review. They work hard to deliver a great experience to all of our guests. Thank you very much for your business and we hope we can be of help in the future. The Transwest Chevrolet Team

October 30, 2023

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Employee Rating

Was good , very prompt , kept up to date and was able to get my vehicle back to me quickly More

by webercattleco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin Lind

Helpful
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Oct 31, 2023

Transwest Chevrolet responded

Transwest Chevrolet appreciates the 5-star review. We work hard to get you in, fixed up and back on the road in a timely manner. We re happy the team was able to deliver. Thank you very much for your business and we hope we can be of help in the future. The Transwest Chevrolet Team

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