James Viator

i had an exceptional buying experience. If all sales personnel were like James people would feel more at ease purchasing big ticket items. If all sales personnel were like James people would feel more at ease purchasing big ticket items. More

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The place was very nice with friendly workers everywhere. James Viator was extremely helpful, knowledgeable, and kind while I was purchasing a car. There were snacks and cookies while we waited for paperwork James Viator was extremely helpful, knowledgeable, and kind while I was purchasing a car. There were snacks and cookies while we waited for paperwork, and the car was in perfect condition. Highly recommend! More

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Excellent service, great price and experience! I would come back and buy another car! Great selection and awesome cars! I would come back and buy another car! Great selection and awesome cars! More

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Buying a vehicle can be a stressful process so I make sure to perform my due diligence and do my research, not only on the vehicle I want, but on the business I'll be doing business with. All of my res sure to perform my due diligence and do my research, not only on the vehicle I want, but on the business I'll be doing business with. All of my research indicated that Certified Benz & Beemer conducts business at an elite level so that is where I chose to find my next vehicle. I knew I wanted a luxury sport vehicle so I made a list of a few of the many models they had in stock that met my criteria and headed over to Scottsdale. I was lucky enough to walk in on Thursday afternoon because James happened to be working and that man knows his stuff. He has a laid-back, even keeled quality to the way he does business and was supportive and knowledgeable throughout the process, not pressuring me a single time. After narrowing it down to 2 fantastic vehicles, I told him I was going to go home and make a final decision and would be back the next day to make a purchase. At this point, many other lesser salesmen would have turned up the pressure to try and keep me in the building until I made a purchase. James, knowing his client, did the right thing and gave me the vehicle pricing information, his card and promised to send me a reminder text the next day and let me walk out that door. No pressure which showed the trust he has in his product and his business, knowing I would be back. And I was. He even sent me a synopsis text with a video of each of the vehicles I was choosing from. I am happy to say I made a purchase of a beautiful BMW. I've bought many vehicles over the years, and this was by far the best experience I've ever had. I will be coming to James when I'm in the market for a truck next year, he has gained a lifetime client. Unfortunately, the story doesn't end there. The next day I noticed some minor damage to the interior door panel that I hadn't noticed before. I sent James a text with a picture and just as an elite level business should do, they made it right and immediately set me up with repair at my leisure. More

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James was a fantastic salesperson. Explained the vehicles options and how to use them. He was not a pushy salesman to purchase the vehicle. He worked on my time which was perfect. He i Explained the vehicles options and how to use them. He was not a pushy salesman to purchase the vehicle. He worked on my time which was perfect. He is a GREAT salesman. More

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Very friendly staff and smooth process with a beautiful showroom! Thank you Q for getting me into my dream car! showroom! Thank you Q for getting me into my dream car! More

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James was excellent to work with. He genuinely put our needs first and helped get the perfect car for my Wife. Everything went smooth and I would Highly recommend James and CBB. He genuinely put our needs first and helped get the perfect car for my Wife. Everything went smooth and I would Highly recommend James and CBB. More

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Great experience! The reason we have purchased several vehicles from Benz & Beemer. I will return again The reason we have purchased several vehicles from Benz & Beemer. I will return again More

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Certified Benz & Beemers is an awesome dealership. Highly recommend James Viator and the the dealership management. They made sure everything was correct with my BMW purchase. I highly recommend Highly recommend James Viator and the the dealership management. They made sure everything was correct with my BMW purchase. I highly recommend Certified Benz & Beemer for your next car purchase. More

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This is our second experience purchasing a vehicle from CBB and with James Viator as our sales agent. We personally requested James based on our previous experience and our latest purchase experience did n CBB and with James Viator as our sales agent. We personally requested James based on our previous experience and our latest purchase experience did not disappoint. James is a cordial, very informative and extremely knowledgable sales agent. He listens, does not pressure, and uses his expertise to assist in finding the perfect car for you. From the front of the house and the initial greeting, throughout the sales experience, and shout out to Sara Al Taay, a sparkling financial manager for her fun loving personality and skills. Trust me, this woman has skills. Our total experience was top notch. We’ve bought twice now from CBB and would not hesitate to purchase again in the future. More

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