Jason Vasconcellos

John is the ultimate professional. He really cares about his customers and represents your dealership at a very high standard. He really cares about his customers and represents your dealership at a very high standard. More

by scottohare Verified Customer Verified Customer

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Unbeatable service knowledge and friendly. They actually care about getting you what u want and at a great price. They actually care about getting you what u want and at a great price. More

by Jpdorego Verified Customer Verified Customer

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I would like to commend Sales Associate Juan Carlos Bautista-Rodriguez on a purchase made of my used Kia K5 at the dealership on 2-10-24. The purchase with his excellent service and guidance went seaml Bautista-Rodriguez on a purchase made of my used Kia K5 at the dealership on 2-10-24. The purchase with his excellent service and guidance went seamlessly. We never even visited the dealership until the day of pick up as Juan did a video walk around for us, provided Carfax and all pertinent information prior. That is how comfortable and confident I was with his assistance. For a young guy, he is well versed in the entire process and went way above and beyond throughout and even after we took delivery. Always responsive to any text no matter how trivial and initiated his own when the registration came in. Even picked up the Vin check at my home due to the out of state purchase, to expedite the process. Juan is a great salesperson but more importantly a good person. That is truly what counts. I would like Empire Ford to know what a great asset he is to their team and their success. Thank you again Juan. Great staff, all gentleman from the people I encountered, finance manager, other sales staff I conversed with while awaiting to take ownership of my vehicle. More

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A pleasure to work with. very informative ,but not pushy. A great overall experience . we would recommend friends to see Tom when looking for a new vehicle . very informative ,but not pushy. A great overall experience . we would recommend friends to see Tom when looking for a new vehicle . More

by vievef Verified Customer Verified Customer

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Worst customer service no calls returned said would clean and deodorize truck wasn’t done paperwork and napkins from previous owner in truck fingerprints all over radio/navigation screen dirt in truck smell and deodorize truck wasn’t done paperwork and napkins from previous owner in truck fingerprints all over radio/navigation screen dirt in truck smelled like an animal was to be cleaned had tinting on windshield a spot cut out was supposed to be replaced was told full tank of gas on deliver 1/4 tank in truck told 2 key fobs only 1 everything we were told was NOT done truck has only 6,600 miles on it More

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Everyone I encountered at Empire Ford was friendly and pleasant. My sales rep John Silva was always professional and very communicative. pleasant. My sales rep John Silva was always professional and very communicative. More

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The dealer stands behind the cars they sell. My F150 had a defective battery and the General Manager Bryce replaced it with a new one. My F150 had a defective battery and the General Manager Bryce replaced it with a new one. More

by Kory Verified Customer Verified Customer

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Mr Duquette is a professional salesperson who is detail oriented and follows through every step in a transaction oriented and follows through every step in a transaction More

by whlbelknap Verified Customer Verified Customer

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decent service, unclear relationship to New Bedford location, good to clarify. Have found service dept to be good in past location, good to clarify. Have found service dept to be good in past More

by dcdeitz Verified Customer Verified Customer

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Great bunch of people to work with got me in the truck I wanted for the price I wanted wanted for the price I wanted More

by jeffreyacummings Verified Customer Verified Customer

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