The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
Read moreDealership Experience
6 yrs, 10 mos
Industry Experience
6 yrs, 10 mos
Languages Spoken
English
Spanish
146 Reviews
Write a Review146 Reviews of Javier Flores
May 19, 2024
Great friendly service. They were very attentive and timely with a fair price for my new car They were very attentive and timely with a fair price for my new car More
Other Employees Tagged: John Kraiza, Raymond Ortiz
May 14, 2024
We had a great experience at Glen Toyota. They made the new purchase of our new Tundra very simple and quick! Our salesman, Neil was extremely helpful and knowledgeable They made the new purchase of our new Tundra very simple and quick! Our salesman, Neil was extremely helpful and knowledgeable More
Other Employees Tagged: Neil Dimaso
May 09, 2024
I was happy with salesman Geremy Rosario and manager Jorge Prado They were very helpful. If I need Toyota again I come back to Glen Toyota . Jorge Prado They were very helpful. If I need Toyota again I come back to Glen Toyota . More
Other Employees Tagged: Jorge Prado, Geremy Rosario
May 05, 2024
Worked with Neil Dimaso and had a fantastic experience! Helped me out of a tough spot and really made a great deal for me! Helped me out of a tough spot and really made a great deal for me! More
Other Employees Tagged: Neil Dimaso
April 22, 2024
We had a very good experience. We were able to come in and drive home the same day with the car we wanted.. It was crowded so it took a little longer than we wanted. But I know we We were able to come in and drive home the same day with the car we wanted.. It was crowded so it took a little longer than we wanted. But I know we chose the right place. A crowd but everyone was being taken care of and treated kindly. Nice clean friendly environment. Very professional. I am a Toyota gal through and though More
Other Employees Tagged: Joshua Miranda
April 19, 2024
Outstanding customer service! Very professional and fair staff. I would definitely buy from them again! Very professional and fair staff. I would definitely buy from them again! More
Other Employees Tagged: Tom Distefano, Onassis Forteza, Steven Nikolov
March 31, 2024
Efficiency and quality work by Glen Toyota. Had a great experience. Got my dream color car. Had a great experience. Got my dream color car. More
Other Employees Tagged: Jorge Prado, Onassis Forteza
March 29, 2024
Quick transaction like it should always be. Finance person was also very amiable and respectful. Thank you! Finance person was also very amiable and respectful. Thank you! More
Other Employees Tagged: Jorge Prado, Onassis Forteza
March 25, 2024
Neil was FANTASTIC - smooth, fair, and honest from start to finish. In terms of actual car purchase, one of the QUICKEST experiences I've ever had. I feel confident in both the car I purchased and the deal to finish. In terms of actual car purchase, one of the QUICKEST experiences I've ever had. I feel confident in both the car I purchased and the deal we reached, and they've earned our continued business; my husband's car is NOT long for this world, and we'll be returning to Glen Toyota and specifically Neil again very soon. More
Other Employees Tagged: Neil Dimaso
March 24, 2024
The salesman and the finance manager made the process quick and easy. We are satisfied with the our experience, quick and easy. We are satisfied with the our experience, More
Other Employees Tagged: Steven Nikolov