Dealership Experience
13 yrs, 11 mos
Industry Experience
17 yrs, 11 mos
Languages Spoken
English
Spanish
47 Reviews
Write a Review47 Reviews of Jay Fernandez
May 28, 2024
No matter what’s the case of my visit, every time I bring my Jeep, Richard always delivers best service. He shows that he cares, listens to my concerns and always find solutions. Service advisor like him, wi my Jeep, Richard always delivers best service. He shows that he cares, listens to my concerns and always find solutions. Service advisor like him, with high quality of respect and understandings, attracts customers like me. His knowledge about customer service: is high standard. More
Other Employees Tagged: John Groves, Bernard Jean, Richardson Larochelle
May 26, 2024
My service advisor went above and beyond to get my car fixed, I really appreciate all the effort that he puts into helping me get my vehicle fixed. fixed, I really appreciate all the effort that he puts into helping me get my vehicle fixed. More
Other Employees Tagged: Ruddy Hernandez
May 22, 2024
I would like personally thank service advisor David and the Service Manager Jay for resolving a long a long term service issue I was having with my Jeep Wrangler. They went out of their way to insure the i the Service Manager Jay for resolving a long a long term service issue I was having with my Jeep Wrangler. They went out of their way to insure the issue was resolved in a fair manner. More
Other Employees Tagged: David, Service Dept.
May 21, 2024
Great customer service from Nicholas Mcanderson, and excellent work performed by mechanics with great detailed and informative expatiations of work processes. excellent work performed by mechanics with great detailed and informative expatiations of work processes. More
Other Employees Tagged: Mark Gondelman, Jaylen Floyd, Nicholas Mcanderson
May 15, 2024
We work with a lot of shops and to have such a responsive incredible shop like this is a true gem. You can tell these guys have a passion for what they do. Repairs are completed quickly with the best quality incredible shop like this is a true gem. You can tell these guys have a passion for what they do. Repairs are completed quickly with the best quality. Once you try the service here you will not go to another location. I recommend to all friends and family. More
Other Employees Tagged: Mark Gondelman, Bob Greenberg, Jaylen Floyd, Richardson Larochelle, Yonly Pena , Julio Gutierrez, Andy Hernandez, Jorge Jimenez, David Ramirez
May 13, 2024
Much better waiting area since the work on my car was finished in one day which was great service finished in one day which was great service More
Other Employees Tagged: Jaylen Floyd , Julio Gutierrez, Jorge Jimenez
May 10, 2024
Excellent… explained everything Courteous and friendly Would recommend Thought everyone was professional and helpful Thanks Would recommend Thought everyone was professional and helpful Thanks More
Other Employees Tagged: Ruddy Hernandez, Nicholas Rivera , David Ramirez
May 05, 2024
This is the best dealership I’ve ever been to. Everyone wants to be helpful and friendly. Great atmosphere and positive energy make it easy to come in and enjoy the lounge area While you leave wi Everyone wants to be helpful and friendly. Great atmosphere and positive energy make it easy to come in and enjoy the lounge area While you leave with the service center. More
Other Employees Tagged: John Galli