Jeremy Sanford
Jeremy Sanford at Jones Chevrolet Humboldt
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Jeremy Sanford

Service Manager

Jones Chevrolet Humboldt

5390 US Highway 45 Bypass
Humboldt, TN 38343

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3.9
10 Reviews
3.9

10 Reviews

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10 Reviews of Jeremy Sanford

May 26, 2024

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Employee Rating

Crystal and the service crew at Jones Chevrolet got my Tahoe fixed right the first time. They handled getting the approval from extended warranty company and called me when the repairs were completed. I d More

by chacez28
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Crystal Trennepohl

May 29, 2024

Jones Chevrolet Humboldt responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones Chevrolet Humboldt Management Team

May 26, 2024

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Employee Rating

Always nice. Accommodating to my schedule. Courteous and respectful. I changed dealerships because of staff. More

by COLLINSWOOD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Jones Chevrolet Humboldt responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

May 17, 2024

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Employee Rating

Communication is very poor with the service center. They also tell you they will add a service to the ticket and when you pick up they didn’t have time. My car spent more time on the lot waiting for re More

by IG888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 23, 2024

Jones Chevrolet Humboldt responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

May 13, 2024

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The Service took too long for an oil change. It took Over a 2 hour wait. More

by merv0331
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cody Hathorn

May 13, 2024

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and we apologize for the long wait and appreciate your patience. Jones Chevrolet Humboldt Management Team

May 06, 2024

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Miss diagnosed my problem after I waited 3-4 hours. Especially after I just purchased the vehicle. More

by djpat1200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 10, 2024

Jones Chevrolet Humboldt responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

May 02, 2024

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Great people very professional , everyone I talked to super nice. They seem Appreciate your business More

by DRNEBLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Jones Chevrolet Humboldt responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones Chevrolet Humboldt Management Team

April 26, 2024

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Employee Rating

The employees were nice and respectful very professional and helpful I think one thing that have made it an experience above others is perhaps having the vehicle upfront ready to go in one of the bays to More

by Olgin Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Jones Chevrolet Humboldt responded

Hi Ben: Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones Chevrolet Humboldt Management Team

April 22, 2024

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Tessa was extremely helpful but i have been waiting on a response from the warranty company for over a week. More

by SCOTT.THOMPSON0
Service Price Transparency
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Recommend Dealer
No
Apr 25, 2024

Jones Chevrolet Humboldt responded

Thank you for providing this feedback, Scott, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

April 10, 2024

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Employee Rating

The team provided excellent service and worked hard with integrity. I’ll be a repeat customer. More

by FAIRA_RUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

Jones Chevrolet Humboldt responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

March 18, 2024

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Employee Rating

My appointment was at 12, on line needs to be updated to show they go to lunch at 12 but they went ahead and change my oil any way. Very fast and employees were super nuce More

by taustin1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Trennepohl, Tessa Buckingham , Lynda Bates, Tony Franklin, Tim Roberts, David Thomas

Mar 18, 2024

Jones Chevrolet Humboldt responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones Chevrolet Humboldt Management Team

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