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Jewel Payne

Overview Reviews (487) Inventory (203)

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Jewel Payne

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Jewel Payne

Service Advisor

Donalson Chevrolet Buick GMC

1415 Hwy 96 Bypass
Silsbee, TX 77656

Jewel has been in the car industry working in service for 10+ years. She started with our company in 2016 and took to the atmosphere of working with General motors customers! She currently lives in Honey Island and loves the country living. Her favorite things to do on days off is spending time with her small family and her French Bulldog. You could find them bowling any day of the week! Her favorite car is the Cadillac XT4, Escalade or CT5 !!

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4.9

487 Reviews

Overview Reviews (487) Inventory (203)

Dealership Experience

8 yrs, 4 mos

Industry Experience

14 yrs, 6 mos

Specialties & Trainings

Service Advisor for GMC, CHEVY, CADILLAC & BUICK

4.9

487 Reviews

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487 Reviews of Jewel Payne

June 01, 2024

Dealership Rating

Employee Rating

Dependable quality service scheduled by a friendly service writer and performed in a timely manner. service writer and performed in a timely manner. More

by RTEVIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nicole

Helpful 0

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June 01, 2024

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Employee Rating

The service and the People were very pleasant and polite. It didn’t take all day was a plus! It didn’t take all day was a plus! More

by pastorjnico

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Janna Weatherspoon

Helpful 0

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May 26, 2024

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Employee Rating

Easy to schedule. Service got me in and out within an hour for the recall. Service got me in and out within an hour for the recall. More

by Hemmert1

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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May 25, 2024

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Fast,easy in easy out. courteus,related, friendly staff ready to help you in anyway. courteus,related, friendly staff ready to help you in anyway. More

by bbetty746

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 18, 2024

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Employee Rating

Simply the best -- I drive from Port Neches to have all my work done - even my oil changes. Simply the BEST! my work done - even my oil changes. Simply the BEST! More

by GJOHNSON15

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Janna Weatherspoon

Helpful 0

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May 15, 2024

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Employee Rating

Outstanding service, I cannot believe how fast they solved the problem and called me back that my Tahoe was ready to be picked up. solved the problem and called me back that my Tahoe was ready to be picked up. More

by LAURADANIEL713

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 10, 2024

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Employee Rating

The work was done in a very timely fashion and I was pleased with the people involved in the process. pleased with the people involved in the process. More

by ROYFINNEL02

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Janna Weatherspoon

Helpful 0

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May 10, 2024

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Employee Rating

The wait was too long in the waiting room for the service required I would have liked and update or information for why it was taking so long. required I would have liked and update or information for why it was taking so long. More

by PHYLLISSMITH51

Verified Customer

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Recommend Dealer

Yes

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April 24, 2024

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The service department was very friendly and got out truck in and out very quickly truck in and out very quickly More

by MCDONALD6722

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Charlie Ozan, Keenan Simon

Helpful 0

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April 22, 2024

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Employee Rating

Our experience at Donalson was very positive. Charlie Ozen is a great guy to work with. Charlie Ozen is a great guy to work with. More

by MCDONALD6722

Verified Customer

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Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Charlie Ozan, Keenan Simon

Helpful 0

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