Joe C.
Sales & Leasing Consultant
Vision Chrysler Dodge Jeep Ram
920 Panorama Trl S
Rochester, NY 14625
66 Reviews
Write a ReviewDealership Experience
22 yrs, 5 mos
Languages Spoken
English
Italian
66 Reviews of Joe C.
May 18, 2024
The salemannever told me I had to buy a new phone to get the navigation to work.. also I never got a list of the features and he promised me they would install the ability to open the trunk remotely.. the navigation to work.. also I never got a list of the features and he promised me they would install the ability to open the trunk remotely.. I am sorry I did business as this was my third lease. They could at least purchased a phone foe me Sandra blackmer More
Other Employees Tagged: Bill Simpson
May 17, 2024
Great customer service. Your service center is reliable and reasonable. Thank you for taking care of me and my car needs over the last 16 years. Your service center is reliable and reasonable. Thank you for taking care of me and my car needs over the last 16 years. More
Other Employees Tagged: Jim D., John S., Matt R., Jeremy S., MATTHEW WILKINS, Ashley Pierce, Bill Simpson, Josh Reyes
May 14, 2024
I’ve been using Vision Dodge since 2000. Always satisfied with service and feel fairly treated Always satisfied with service and feel fairly treated More
Other Employees Tagged: Jim D., MATTHEW WILKINS, Ashley Pierce
May 11, 2024
It took me nearly 2 years to get a lane sensor camera fixed on my Jeep from the first time I brought it in for service. I had multiple attempts where the part needed wasn't available, but we didn't find fixed on my Jeep from the first time I brought it in for service. I had multiple attempts where the part needed wasn't available, but we didn't find this out until I was sitting in the dealership waiting for them to fix it. And another attempt where they "didn't have time" to fix it, again after I had made an appointment and was sitting in the waiting room. This last attempt, they actually were able to fix the camera (huzzah!), but on drop off they made me wait *2.5 hours* for a loaner vehicle that was booked when I made the appointment a month earlier. I tried to call and confirm the appointment (and the loaner) the day before, but no one answered the phone or returned my message. A few years ago, I had another new truck I purchased there in for routine service and when I went to pick it up, the front seat was full of snow because someone had left the window rolled down overnight. Just a complete comedy of a service department who has wasted countless hours of my time. I don't know why I have kept going back. More
Other Employees Tagged: Dan G.
May 04, 2024
Everyone was nice and helpful at the dealership. Definitely would recommend them for service work.. Definitely would recommend them for service work.. More
Other Employees Tagged: Jim D., MATTHEW WILKINS, Ashley Pierce
May 01, 2024
I had a great experience getting my oil changed. Thank you so much to all that helped! Thank you so much to all that helped! More
Other Employees Tagged: Jim D., Matt R., Jeremy S., MATTHEW WILKINS, Ashley Pierce , Dan G., Ron K., Elizabeth L., Dan P.
April 24, 2024
One of the worse service experiences I have had with any company. The service department never answered the phone or called back. One of the service writers was rude to every person he spoke too. Who ever o company. The service department never answered the phone or called back. One of the service writers was rude to every person he spoke too. Who ever owns Vision Dodge needs to get active. More
Other Employees Tagged: Jim D. , Dan P.
April 23, 2024
Service person, Larry who assisted me was personable and fast and remembered me from just meeting me once. My vehicle was finished in much less time than Larry originally told me, which was good with me, bu fast and remembered me from just meeting me once. My vehicle was finished in much less time than Larry originally told me, which was good with me, but even better then it was done sooner. Thank you More
Other Employees Tagged: Larry
April 21, 2024
These guys are great. I never wait long and the service is always great. Nice job I never wait long and the service is always great. Nice job More
Other Employees Tagged: Jim D., Matt R., Jeremy S., MATTHEW WILKINS, Ashley Pierce , Dan G., Ron K., Elizabeth L., Dan P.